ServiceNow News
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Say Hello to Your AI Coach on ServiceNow University
New article articles in ServiceNow Community
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The capability is here. Whether it works depends on what you bring to it.
Can AI give Technical Governance the makeover it needs?
New article articles in ServiceNow Community
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4 months
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Intune does not natively support rolling time-window filters such as “updated within the last 24 hours.” However, ServiceNow’s Robust Transformer can handle this effectively. Here’s a clean approac...
Filtering Intune Records from the Last 24 Hours in ServiceNow Using the Execute Before Script
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4 months
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ServiceNow Knowledge 2026 AI Control Tower Challenge introduction ValuePattern ServiceNowMVP Wrangu
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ServiceNow K26: Introducing the AI Control Tower Challenge
The Value Pattern
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4 months
11 background scripts and 12 encoded queries to find most systems creating incidents on your ServiceNow instance
Integrations creating Incidents and how to identify them
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4 months
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If you’ve ever tried to build out a Technology Reference Model (TRM) in ServiceNow and something just didn’t seem right in the data, chances are the root cause was a lack of normalization.
In Soft...
Why Data Normalization Matters for SAM and Enterprise Architecture in ServiceNow
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4 months
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At ServiceNow Knowledge 2026, the focus was on the need for clean data to ensure effective AI governance. The new RaptorDB and AI Control Tower were introduced, but they rely on pre-existing data q...
Your AI Controls Don’t Govern the Data That Feeds Them; What K26 Proved
SNC Development
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4 months
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Executive Summary
Most organizations today don’t struggle with adopting new technology. They struggle with managing what they already have. Software sprawl, unclear ownership, inconsistent lifecy...
SAM in Enterprise Architecture - Practical Best Practices for Aligning SAM, TPM, and TRM
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4 months
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Catch ServiceNow President, Chief Product Officer, and Chief Operating Officer Amit Zavery and special guests as they dive into how ServiceNow builds and scales AI you can trust. https://www.servic...
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The Blueprint for Agentic Business | ServiceNow Knowledge 2026 Day 2 Keynote
ServiceNow
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4 months
A subset of the broader Complete Kickstart Your Australia Release Guide. This focuses on Industry Solutions including:
- Finance / Banking
- Government
- Healthcare & Life Sciences
- Manufacturing...
Kickstart Your Australia Release - Industry Solutions
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4 months
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[Now available on ServiceNow University after login](https://learning.servicenow.com/lxp/en?id=learning_course_prev&course_id=e80ae68d47837694c2f2090fe16d431f&s=1&ssa=3)
[Sprint to Workfl...
Sprint to Workflow Data Fabric Certification (Q1 2026) for partners - recap
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4 months
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We're excited to introduce Smart Assessments — a powerful capability in Supplier Lifecycle Operations (SLO) that makes it easier than ever to configure, distribute, and track supplier assessments a...
Introducing Smart Assessments in Supplier Lifecycle Operations
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4 months
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Why is topic discovery in NAVA harder than it looks?
Getting Now Assist to suggest the right Virtual Agent topic sounds straightforward. In practice, enterprise deployments tell a differe...
How to ensure NAVA proposes two different topics every time
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4 months
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Hola / Aloha / Bonjour Community,
ReleaseOps was introduced recently by ServiceNow in Zurich release and we can say it is CI/CD pipeline of ServiceNow Update Sets.
I have created ...
Whar is ReleaseOps?
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4 months
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Year after year, you all show up and make this one of the most energizing events on our calendar, and we're not slowing down. Detroit SNUG is coming back , and as always, we're putting the communit...
It's That Time of Year — Detroit SNUG is Coming Back!
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4 months
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The Australia release brings some significant structural changes to the Telecommunications, Media, and Technology (TMT) documentation. Here's a quick overview of what's new.
What's changed...
TMT Documentation now has a new structure
New article articles in ServiceNow Community
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4 months
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The Australia release brings some significant structural changes to the Telecommunications, Media, and Technology (TMT) documentation. Here's a quick overview of what's new.
What's changed...
TMT Documentation now has a new structure
New article articles in ServiceNow Community
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4 months
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Go deeper into the Australia Release innovations for Impact, our AI and human powered value acceleration solution!
Kickstart Your Australia Release - Impact Value Acceleration
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4 months
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\<\<\< [Go to the Complete Kickstart Your Australia Release Guide](https://www.servicenow.com/community/upgrades-and-patching-blogs/kickstart-your-servicenow-australia-release-complete-guide/ba-p/3...
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Kickstart Your Australia Release Guide -- Industry Solutions
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4 months
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Complete guide to the ServiceNow AI Platform Australia release with over 900 helpful links
News & Announcements
Learn about the Australia release through this guide, which is alphabetically org...
Kickstart Your ServiceNow Australia Release Complete Guide
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4 months
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