ServiceNow News
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ServiceNow Health and Safety has delivered several top innovations and enhancements in the June 16, 2026 release. For additional details, refer to the [product documentation](https://docs.ser...
Health and Safety- What's New in the June 2026 Release
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Partner Relationship Management (PRM) — An Overview
Partner Relationship Management (PRM) is ServiceNow's solution for managing end-to-end partner lifecycles — from onboarding and deal re...
Partner Relationship Management (PRM) - An overview
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Hello Seattle SNUG members!
We are in the process of planning the next SNUG Live event in Seattle for mid August-mid September and are looking for a host, speakers, an...
Upcoming SNUG Live: Call for Host, Sponsor, and Speakers!
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Watch this video to see how you can use Now Assist for Setup to quickly configure incident routing categories and rules when you're setting up ITSM
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How Now Assist for Setup can help you configure incident routing categories and rules in ITSM
ServiceNow Community
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2 months
Watch this video to see how you can use Now Assist for Setup to configure feedback surveys when you're setting up ITSM
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How Now Assist for Setup can help you configure feedback surveys for ITSM
ServiceNow Community
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2 months
Overview
Remote Tables in Zero Copy Connector for ERP allow you to surface live ERP data in ServiceNow without copying or staging data. While ServiceNow provides pre-built Remote Tables aligned w...
Customizing Remote Tables in Zero Copy Connector for ERP
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If you're evaluating Service Exchange or getting ready to onboard a connected organization, one of the first questions that comes up is usually around security — how data moves, what's protected, a...
Service Exchange - Data Security Summary Now Available
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This blog provides an overview into the new features and capabilities from the June 2026 Workplace Service Delivery (WSD) release.
Please note this is a summary of the mos...
Workplace Service Delivery - What's new in the June 16th 2026 release (Q2)
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Se você está se preparando para uma entrevista de ServiceNow — seja como desenvolvedor, administrador ou arquiteto — ou se você é um líder técnico estruturando perguntas para o seu time, sabe que o...
Guia Definitivo: Como Dominar Entrevistas Técnicas de ServiceNow (De Júnior a Arquiteto)
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We'll be hosting another Platform Academy on Wednesday Jun 24. And this time it will be another one on the Platform Analytics vision, the product strategy we're utilizing towards that vision and ho...
Platform Analytics Academy - Jun 24 - Vision, Strategy & roadmap
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Hi D&A Community,
Most AI initiatives don't stall because of the technology. They stall because the data isn't ready, and we want to help you change that.
We'd love for you to joi...
Join Us on July 8th for ab AI Ready Data Workshop in Chicago
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The June 2026 release focuses on giving organizations more flexibility to tailor the experience for their employees, giving admins more visibility and control over how the experience runs, and expa...
ServiceNow EmployeeWorks: What's New in Employee Slate (June 2026)
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Japan 日本 SNUGの皆様、こんにちは！
2026年度ユーザー会分科会CMDB/CSDMチームの三澤です。本分科会では、CMDB/CSDMに関する実務経験や事例を共有し、メンバー同士でフィードバックを通じて理解を深め、業務におけるCMDB/CSDMの効果的な活用法やベストプラクティスを追求しています。
Engineering teams are building ten times — even a hundred times — more than they could two years ago. That's a win, but one not without challenges. Because the cost of building the right thing has ...
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The Cost of Building the Right Thing | AI, Speed & Discernment at ServiceNow
ServiceNow Community
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2 months
Covers the full pipeline: branch strategy, environment mapping, GitHub Actions workflow, and every deployment scenario from feature development to hotfix.
Built on the hybrid model ServiceNow rec...
End-to-End CI/CD Pipeline Setup for ServiceNow — Source Control to Production
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Engineering teams are building ten times — even a hundred times — more than they could two years ago. That's a win, but one not without challenges. Because the cost of building the right thing has ...
Podcast
The Cost of Building the Right Thing | AI, Speed & Discernment at ServiceNow
ServiceNow Insights
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2 months
In this session, you will learn how to leverage the Agent Client Collector (ACC) with its latest innovations. The ITOM Product Management team will share leading practices and lead you through deep...
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ITOM Academy – Agent Client Collector (ACC) Leading Practices
ServiceNow Community
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2 months
Learn how to insert recovery tasks, save tasks as templates, and import tasks into plans and events to increase reuse tasks and enable team access in BCM. See the demo of BCM's new task management ...
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What's New in Q2 2026 in BCM: Creating task templates and rollups
ServiceNow Community
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2 months
In this demo, see how to sequence and insert tasks in between any existing tasks and decide where the next set of tasks goes in your business continuity plans. You can choose if they run in paralle...
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What's New in Q2 2026 in BCM: Inserting tasks into tasks lists without leaving the page
ServiceNow Community
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2 months
The Detroit SNUG is BACK!
This year we are coming together for an in-person event on Thursday, July 16th , and we’d love to have you join us!
The [Detroit ](https://rsvp.serv...
Register Now! Detroit SNUG on July 16th!
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What is AI Control Tower?
AI Control Tower (AICT) is ServiceNow's AI governance platform. It gives organizations a central hub to discover, govern, secure, observe, and measure all AI asse...
AI Control Tower Welcome Guide
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