ServiceNow News
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If you're building or modernizing HR Services in ServiceNow HRSD, this guide offers proven best practices for making better design decisions, driving adoption, and establishing long-term governance...
Design, Publish, and Governing HR Services In ServiceNow HR Service Delivery
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Problem
When working with a custom table that extends the Task table, you may notice that field value changes (for example, changing the State from Work in Progress to Pending ) are reflected cor...
Activity Stream Does Not Show Updated Field Values for Custom Task Tables
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_Introducing T2 SOC AI Specialist: Your SOC's Newest Analyst Works 24/7_
Meet Your SOC’s New AI Specialist – Built to Contain Incidents in Under 5 Minutes
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Fable 5 for development #tech #developer #claude #fable #greenscreen
ServiceNow Dev Program
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Build Agent is now in ServiceNow Studio and it's not just a port. Feature parity with the IDE, Claude Opus 4.6 as the default model, global scope support, and UI components that actually look like ...
Video
Build Agent just landed in ServiceNow Studio
ServiceNow Dev Program
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about 1 month
Mental health applications keep facing a continuing, measurable crisis: many people stop using them quickly. The data is stark: [almost 95% of users who open the app on day 1 abandon the app by day...
Designing For Distressed Users: Why Mental Health Apps Shouldn’t Follow Every UI Fashion
Articles on Smashing Magazine — For Web Designers And Developers
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about 1 month
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ServiceNow Hierarchy
ServiceNow Hierarchy
 and explains how it brings AI into the insurance service representative workspace. ...
Agentic Contact Center for Insurance: Overview
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On July 22 we will be hosting another Platform Academy and this time it will be another Ask the Expert session. These sessions are usually super engaging, fun and full of questions and answers. Her...
Platform Analytics Academy - July 22, 2026 - Ask the Experts
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Build Agent is now in ServiceNow Studio — and it's not just a port. Feature parity with the IDE, Claude Opus 4.6 as the default model, global scope support, and UI components that actually look lik...
Video
Build Agent just landed in ServiceNow Studio
ServiceNow Dev Program
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about 1 month
Objective
Turn every customer interaction into opportunity to build loyalty, improve efficiency, and drive growth with AI powered service experiences that connect front, middle and back ...
Agentic Contact Center for Banking: Overview
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Shows how organizations can use Enterprise-Wide Deployment (EWD) data partitioning capabilities for Strategic Portfolio Management tables to separate and control record visibility across department...
Video
SPM Enterprise-Wide Deployment | Overview
ServiceNow Documentation
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about 1 month
Cloud spending is a major concern for many regulated enterprises. These organizations must balance strict compliance requirements with the need to control costs. REDE offers a solution that combine...
Maximizing Cloud Efficiency: How REDE Uses AI and ServiceNow for FinOps in Regulated Enterprises
REDE Consulting
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about 1 month
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Build Agent can now fetch and read public web pages, search the web for what it does not already know, and generate playbooks from a BPMN blueprint, plus new metadata types and cleaner update set m...
What's New in Now Assist for Creator: Australia GA Release (July 2026 Store Release)
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The Zero Copy Connector for ERP reads it live and writes back to e.g. SAP, straight from Flow Designer, remote tables, scripted APIs, and AI Agents. No need for middleware, no copy to keep in sync.
Real-time SAP, SuccessFactors and Workday data inside your Agents and workflows
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Is process mining just Six Sigma with better software? Two former Lean Six Sigma consultants — now Product Managers at ServiceNow — answer that question. The answer is more interesting than you’d e...
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ServiceNow Process Intelligence | From Sticky Notes to Process Maps in Five Minutes
ServiceNow Community
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about 1 month
Is process mining just Six Sigma with better software? Two former Lean Six Sigma consultants — now Product Managers at ServiceNow — answer that question. The answer is more interesting than you’d e...
Video
ServiceNow Process Intelligence | From Sticky Notes to Process Maps in Five Minutes
ServiceNow Insights
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about 1 month
_As we count down to ServiceNow World Forum Sydney , we'd love to invite you to join us for a special Pre-World Forum ANZ ServiceNow User Group (SNUG) Meetup._
Pre-World Forum 26 ServiceNow User Group Meetup
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