ServiceNow News
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AI adoption isn't a tooling problem. It's a community problem - join us for the research, the real experience, the tactics, and a space that keeps growing after the session ends - because adoption ...
Communitizing Your AI Efforts
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24 days
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| ServiceNow Sales CRM · Business Portal
Self-Service in Sales CRM: What Your Customers Can Do in the Business Portal
B2B customers don't want to pick up the phone for every order, quote,...
Sales CRM: Self-Service Core features
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24 days
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AI Agents are transforming how work gets done in ServiceNow - but what really happens behind the scenes when you “call your agent”? In this session, you’ll gain an understanding of the orchestratio...
Call My Agent – Demystifying Agents in ServiceNow
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24 days
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Risk is a constant in every business, especially in highly regulated industries like finance, pharmaceuticals, and healthcare. Managing these risks effectively is not just about avoiding losses; it...
Integrating Risk Management for Enhanced Business Safety
REDE Consulting
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24 days
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Wondering how client scripts and UI policies fit into the new UI interactions framework? In this quick highlight, we cover how list and form logic operates within UI interactions, giving you comple...
Video
How do UI Interactions interact with Client Scripts? | Developer Passport Highlight
ServiceNow Dev Program
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24 days
Availability Agreements in Digital Portfolio Management
1 Introduction
This whitepaper defines the architecture and configuration of Availability Agreements within the Ser...
Operational Availability — Incident, Outage & Digital Portfolio Management and CSDM
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24 days
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Designers have spent years saying they would do better work if the organisation got out of the way. Not always in those exact words, obviously. It usually comes out as something more reasonable: we...
The Bull And Bear Case For Digital Design In The Age Of AI
Articles on Smashing Magazine — For Web Designers And Developers
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24 days
smashingmagazine.com
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ServiceNow phases out Server-Side Sandbox
ServiceNow is replacing the server-side JavaScript sandbox with a locked-down runtime called Guarded Script (internal name KittyScript, abbreviat...
ServiceNow phases out Server-Side Sandbox: guarded Scripts / Kittyscript / Server-Side Sandbox Runtime update
ServiceNow Blog
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25 days
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A confident, articulate, and completely wrong answer from a GenAI tool can do more damage to trust than the tool ever helps.
GenAI Hallucinations Eroding Enterprise Trust — Building Reliable GenAI Apps with Databricks & RAG Architectures
REDE Consulting
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25 days
www.rede-consulting.com
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Here's a hard truth: your AI agents don't actually understand your environment. They understand whatever your CMDB tells them, and if your data model can't represent a business capability, a techno...
Video
Autonomous IT Academy: The Data Model AI Can't Work Without - CSDM
ServiceNow Community
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25 days
Anyone can get AI to write ServiceNow code in seconds. The real skill is knowing whether it's correct. Here's a free course that builds exactly that judgment — first line of JavaScript to AI-ready ...
Free ServiceNow Developer Course (Zero to AI-Ready Architect)
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25 days
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Para quem, assim como eu, vive e respira o ecossistema ServiceNow diariamente, a Comunidade Oficial é muito mais do que um fórum para tirar dúvidas pontuais — é um centro vibrante de aprendizado, c...
Do Kilo ao Tera: A Jornada de Níveis na Comunidade ServiceNow (E a Celebração do Nível Tera Sage!)
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25 days
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Hi everyone — Bill here (TechTalk with Bill).
I'm a ServiceNow MVP, a Certified Technical Architect, seven-times CIS certified, and Harvard-certified in Strategy Execution. Over the years ...
Free self paced learning path: From ServiceNow Admin/Dev to AI Ready Architect
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25 days
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Introdução ao CMDB Health Dashboard — A Funda ção da Confian ça nos Dados de Configura ção
ServiceNow Documentation
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25 days
 ![2026-07-28_14-32-01.png]...
Beyond Technical: The Skills That Will Define ServiceNow Careers in the AI Era
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25 days
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Watch this short video to see how you can connect your instance to the Impact Delivery Instance when you're completing the Impact Store App Guided Setup. Connecting your instance to the Impact Deli...
Video
Impact Store App Guided Setup: Registering Your Instance
ServiceNow Community
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25 days
It's a Travis Takeover! Earl's usually in this seat, but today you're stuck with me. Today's mission: build an MCP Server on the ServiceNow platform and see if I can get the MCP Server Subflow tool...
Video
Live Coding w/ Travis: Building an MCP Server on ServiceNow
ServiceNow Dev Program
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25 days
AI agents are moving from promise to practice. On the ServiceNow AI Platform, an agentic workflow can reason over a task, gather its own context, and act, rather than wait for a rule to fire. This ...
Right Problem, Right Agent: Applying Agentic AI on the Now Platform
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25 days
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New Learning Unlocked!
Excited to share that I’ve completed another milestone in my learning journey.
Every new skill adds value, sharpens perspective, and opens doors to bigger opportunitie...
Suite Certification — IT Operations Management AIOps Pro (ITOM AIOps Pro)
Stories by Prashant Kumar LearnIT on Medium
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25 days
medium.com
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New Learning Unlocked!
Excited to share that I’ve completed another milestone in my learning journey.
Every new skill adds value, sharpens perspective, and opens doors to bigger opportunitie...
Suite Certification — IT Operations Management AIOps Enterprise (ITOM AIOps Enterprise)
Stories by Prashant Kumar LearnIT on Medium
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25 days
medium.com
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This article is a sponsored by [MacPaw](https://macpaw.com/)
The phrase “artificial intelligence” has many excited, especially those in tech. But for those of us in creative fields like digital ar...
Thinking Outside The Box: Digital Design In The AI Era
Articles on Smashing Magazine — For Web Designers And Developers
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26 days
smashingmagazine.com
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