ServiceNow News
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This is the takeaway episode with Säde Haveri where she makes the case that metadata is the bridge between systems and people. Most data and AI initiatives don't fail on technology — they fail due ...
Podcast
TAKEAWAY - Your data should speak your language with Säde Haveri
ServiceNow Podcasts
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6 months
Today, AI finally clocks in.
We asked, and you responded: your AI tools don’t work how you want them to.
Introducing Autonomous Workforce and ServiceNow EmployeeWorks. AI That Actually Works.
New article articles in ServiceNow Community
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6 months
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Shamma Negi MVP 2026: My Community Power
Shamma Negi MVP 2026: My Community Power
New article articles in ServiceNow Community
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6 months
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Join us on April 1st, 2026 , for our next Ask the Experts Academy session! These sessions fill up fast and are first-come, first-served — so arrive early and come prep...
Platform Analytics Academy - April 1st, 2026 - Ask the Experts
New article articles in ServiceNow Community
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6 months
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We’ve been passionate about design & UX for years. We’ve published articles on [design systems](https://www.smashingmagazine.com/category/design-systems) and [usability](https://www.smashingmagazin...
Say Cheese! Meet SmashingConf Amsterdam 🇳🇱
Articles on Smashing Magazine — For Web Designers And Developers
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6 months
smashingmagazine.com
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Join us on April 15th, 2026, for an in-depth Academy session on Analytics Library Recommendations — a powerful solution designed to help Analytics Managers take control of their analytics ecosyste...
Platform Analytics Academy - April 15th, 2026 - Analytics Library Recommendations
New article articles in ServiceNow Community
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6 months
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Join us on March 18th, 2026, at 12:00 PM ET for the next installment of our _What's New in Australia_ Academy series — this session spotlights Platform Analytics & User Experience Analytics.
&nbs...
Platform Analytics Academy - March 18th, 2026 - What's New in Australia "PA/UXA"
New article articles in ServiceNow Community
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6 months
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Selling so many agents they've cooked up a way to measure what they do
Even by the somewhat offbeat standards of the Salesforce Ohana, the CRM giant just delivered a strange earnings announcement.
Salesforce CEO 'SaaSquatch' Benioff says his company will monster the SaaSpocalypse
The Register articles about Servicenow
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6 months
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DISCLAIMER: _This article describes a proposed solution to support this use case. _
_The proposed solution requires configuration/customization, as such, there is no liability for Serv...
Adding the "Recommended Actions" panel within a (custom) workspace
New article articles in ServiceNow Community
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6 months
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We have released version 4.3 of the SDK, you can find release notes here: [https://github.com/ServiceNow/sdk/releases/tag/v4.3.0](https://github.com/ServiceNow/sdk/releases/tag/v4.3.0)
Th...
Quick demonstration of how to deploy a brand new application to another environment using update sets only.
How to use ReleaseOps with an Update Set to deploy a new app scope
New article articles in ServiceNow Community
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6 months
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Important Updates to the ServiceNow Community Code of Conduct
The ServiceNow Community is built on trust, mutual respect, and a shared commitment to learning from one another. To protect ...
Important Updates to the ServiceNow Community Code of Conduct
New article articles in ServiceNow Community
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6 months
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Trying to learn everything at once can _feel_ strategic, but it rarely is.
Choosing Depth in a Wide Ecosystem
New article articles in ServiceNow Community
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6 months
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If you've ever dealt with traditional OCRs for invoice processing, you know the pain. Weeks (sometimes months) of training. Thousands of invoices pushed through a model just to teach it what a "ven...
Smarter Invoice Processing is Here!
New article articles in ServiceNow Community
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6 months
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Leverage purpose built AI Agents and Agentic Workflows to help populate the CMDB and enhance CMDB health.
Closing the CMDB Data Gap with Purpose Built AI Agents
New article articles in ServiceNow Community
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6 months
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In this third episode of our four-part series, we build the first of two AI Agents, one that uses cloud resource tags to automatically populate CMDB attributes at scale. Building on the framework e...
Video
Closing CMDB Data Gaps with Custom AI Agents Episode 3
ServiceNow Community
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6 months
In this fourth and final episode of our series, we build the second AI Agent, one that uses CI naming conventions to automatically populate CMDB attributes at scale. Building on the framework estab...
Video
Closing CMDB Data Gaps with Custom AI Agents Episode 4
ServiceNow Community
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6 months
In this second episode of our four-part series, we start building the proof-of-concept solution introduced in Episode 1 by constructing the shared framework that all components will depend on. This...
Video
Closing CMDB Data Gaps with Custom AI Agents Episode 2
ServiceNow Community
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6 months
In this first episode of our four-part series, we explore how ServiceNow's Now Assist can be extended with custom agentic workflows and purpose-built AI agents to close a common CMDB data gap. Whil...
Video
Closing CMDB Data Gaps with Custom AI Agents Episode 1
ServiceNow Community
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6 months
Enterprise transformation starts with mindset.
In my MVP 2026 blog, I share what drives me to bridge business strategy and platform execution at scale, and why raising standards across the...
Bill Martin MVP 2026: My Community Power
New article articles in ServiceNow Community
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6 months
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