ServiceNow News
52951 items
The invoke_from_ai ACL is a user permission check — not an AI permission check. It controls whether the user triggering an AI Agent has the right to invoke AI-driven operations on specific flow...
Understanding invoke_from_ai ACL in ServiceNow: AI Agent Flow Security Explained
New article articles in ServiceNow Community
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5 months
www.servicenow.com
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🚀 New Video Alert for ServiceNow Australia Release!
Want to stay ahead with the latest ServiceNow features and upgrade your skills? Don’t miss my newest YouTube video! 🎥
Feature/Update — Adv...
ServiceNow Australia Release Feature 9: Advanced UI policy capabilities in Catalog Builder
Stories by Prashant Kumar LearnIT on Medium
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5 months
medium.com
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My Performance in Quarter 1 for serving my community with all my technical and professional knowledge.
Connect with me on this site — [https://topmate.io/prashant\_learnit/](https://topmate.io/pra...
Topmate Performance in Quarter 1
Stories by Prashant Kumar LearnIT on Medium
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5 months
medium.com
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Feature Vendors tout the potential, but responsibility remains unclear
"You can't blame it on the box," says the boss of a UK financial regulator. What about the people who sold you the box? Good...
AI agents promise to 'run the business,' but who is liable if things go wrong?
The Register articles about Servicenow
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5 months
go.theregister.com
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Next Experience UI New Features:
Enable auto-focus on page alerts and Next Experience All Menu Editing
1) Enable auto -focus on page alerts : Automatically shifts focus to any page alert as ...
Next Experience UI New Features: Australia Release
New article articles in ServiceNow Community
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5 months
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Managing risk, compliance, audit, and third-party oversight often feels like juggling multiple tools and spreadsheets. This scattered approach slows teams down and increases the chance of errors. R...
Streamline Risk and Compliance Management with AI-Powered Solutions from REDE Consulting
REDE Consulting
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5 months
www.rede-consulting.com
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Next Experience UI Keyboard Shortcuts:
Basic Shortcuts:
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Keyboard shortcut
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Action
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Windows key + PrtScn
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Capture a screenshot and save in Screenshots folder.
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Windows...
Next Experience UI Keyboard Shortcuts
New article articles in ServiceNow Community
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5 months
www.servicenow.com
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Parallel Export is a new feature that improves export performance for large datasets by splitting data into smaller chunks and processing them simultaneously.
When to use:
- Dataset has 50,0...
Parallel Export: ServiceNow Australia Release
New article articles in ServiceNow Community
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5 months
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Cybersecurity threats continue to evolve rapidly, challenging organizations to keep pace with increasingly complex risks. Traditional vulnerability management, once the cornerstone of security prog...
Evolving Cybersecurity Strategies: Transitioning from Traditional Vulnerability Management to Unified Security Exposure Management
REDE Consulting
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5 months
www.rede-consulting.com
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🚀 New Video Alert for ServiceNow Australia Release!
Want to stay ahead with the latest ServiceNow features and upgrade your skills? Don’t miss my newest YouTube video! 🎥
Feature/Update — Con...
ServiceNow Australia Release Feature 8: Configure Update Set Prefix in Catalog Builder
Stories by Prashant Kumar LearnIT on Medium
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5 months
medium.com
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🚀 New Video Alert for ServiceNow Australia Release!
Want to stay ahead with the latest ServiceNow features and upgrade your skills? Don’t miss my newest YouTube video! 🎥
Feature/Update — Hid...
ServiceNow Australia Release Feature 7: Hide Variables in Multi-Row Variable Set
Stories by Prashant Kumar LearnIT on Medium
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5 months
medium.com
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A complete and updated directory of ServiceNow's public-facing press coverage, earned media, awards, podcasts, and thought leadership on accessibility (A11y) and globalization (G11n) — featuring co...
Accessibility & Globalization in the News: Comprehensive Press Coverage & Media Hub
New article articles in ServiceNow Community
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5 months
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You may find yourself in a situation where you want your AI agent to use a data point directly from it's own Execution Plan in the middle of runtime. One way to do this is to create a Conversation ...
Quick Tutorial: Getting AI Agent Execution Plan ID from Conversation Topic Tool
New article articles in ServiceNow Community
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5 months
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This session focuses on strengthening software asset governance across complex federal IT environments. Attendees will explore how comprehensive discovery, license optimization, SaaS management, an...
Video
Modernizing Software Asset Management for Compliance and Cost Control
ServiceNow Community
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5 months
What does it take to deploy a production-ready AI Agent on ServiceNow? The AI Agent Well-Architected Review is a structured framework covering six pillars - from design and security to cost and use...
ServiceNow AI Agent Well-Architected Review - A Framework for Production-Ready Agentic Use Cases
New article articles in ServiceNow Community
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5 months
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Hello Community,
Hope you are doing well!
After a long time, I’m excited to share some simple and practical scripting tips in ServiceNow. I hope this will be helpful for you in your day-...
setLimt(), orderBy() & orderByDesc()
New article articles in ServiceNow Community
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5 months
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🚀 New Video Alert for ServiceNow Australia Release!
Want to stay ahead with the latest ServiceNow features and upgrade your skills? Don’t miss my newest YouTube video! 🎥
Feature/Update — Re...
ServiceNow Australia Release Feature 6: Modified Read-Only Options
Stories by Prashant Kumar LearnIT on Medium
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5 months
medium.com
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Hi Community,
Here's what's new in the Australia Store Release for Technology Provider Service Management (TPSM).
What's New
Customer Success ...
TPSM Australia Store Release: What's New in Technology Products
New article articles in ServiceNow Community
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5 months
www.servicenow.com
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Hi Community,
Here's what's new in the Australia Store Release for Telecom that spans across TNI, TSOM, TSM, and SOMT.
What's New
&nb...
Telecommunications Australia Store Release: What's New in Telecom Products
New article articles in ServiceNow Community
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5 months
www.servicenow.com
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What is Agentic AI — and what can it actually do for your business? In this episode of the podcast, host Bobby Brill brings together three conversations with the people building Agentic AI at Servi...
Video
AGENTIC AI - The Future of Work and the Agents Building It
ServiceNow Documentation
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5 months
The Get Case Status and Manage Cases AI Voice Agent is an out-of-the-box capability in Now Assist for CSM that enables customers to check the status of an existing case and create new cases through...
Video
AI Voice Agents for CSM: Get case status and manage cases
New article articles in ServiceNow Community
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5 months
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In today’s complex regulatory environment, enterprises face mounting pressure to maintain strict adherence to laws and standards. Compliance is no longer a checkbox exercise; it is a strategic impe...
Unlocking the Value of Corporate Compliance Insights with Compliance Governance Strategies
REDE Consulting
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5 months
www.rede-consulting.com
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Most organisations know they're not getting value from their data and AI investments, but few are willing to name the real culprit: the boardroom. In this episode, Kyle Winterbottom joins Juan and ...
Video
The Wrong Mandate: Why Boards Set Data & AI to Fail with Kyle Winterbottom
ServiceNow Community
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5 months