ServiceNow News
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Explore how documents are transforming with intelligent tools that enhance productivity. See how AI-driven capabilities can simplify workflows and unlock new possibilities. This is your chance to g...
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ServiceNow Exchange: Platform Academy- From Patching to Predictable Upgrades
ServiceNow Community
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5 months
Unlock the power of intuitive design with UI Builder. Discover how it can transform your platform experience and streamline workflows. Don’t miss insights that could redefine how you build and mana...
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ServiceNow Exchange: Platform Academy- UI Interactions
ServiceNow Community
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5 months
This is your chance to get expert answers to your Knowledge Management questions. Whether you're refining your process or just getting started, this session is for you. Platform Academy is your gat...
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ServiceNow Exchange: Platform Academy- An Admins Guide To Assistant Analytics
ServiceNow Community
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5 months
Is your data truly AI-ready?
📊 Fragmented ecosystems, disconnected governance, and AI agents without context are holding enterprises back.
ServiceNow is bringing the AI-Ready Data Tour t...
AI-Ready Data Tour to 4 cities across DACH — Frankfurt, Munich, Vienna & Zurich — week of 18–21 May
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5 months
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The experience employees have when they join, move, or leave not only sets them up for success but the organization as whole. But for many, it ends up being a confusing process, overburdened with c...
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ServiceNow Exchange: HRSD Academy - Connect the employee experience with Employee Journey Management
ServiceNow Community
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5 months
When your team handles the same type of case repeatedly, manually creating tasks and records each time slows everyone down. Task Plan Templates solve this by letting you define your process once—th...
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ServiceNow Exchange: Building Effective Task Plan Templates in CSM
ServiceNow Community
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5 months
Join us on the first Wednesday of every month for expert-led technical sessions, focused on custom application development best practices. Don't miss out on this opportunity to connect with Service...
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ServiceNow Exchange: App Engine Academy- Delegated development Departmental Apps
ServiceNow Community
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5 months
How ServiceNow’s IFM Integration Framework automates case routing, work order creation, and bidirectional sync, eliminating the manual handoffs that slow facilities teams down.
Facil...
Integrated Facility Management (IFM) Framework: Connect Workplace Cases to External FM Providers
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5 months
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_Disclaimer_ _ – This article is part o...
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What I Learned Exploring UI Interactions in the Australia Release
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5 months
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In today’s complex and fast-evolving regulatory environment, managing risks effectively is no longer optional. Businesses operating in highly regulated industries such as finance, pharmaceuticals, ...
Effective Business Risk Strategies: Enterprise Risk Management Solutions for Businesses
REDE Consulting
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5 months
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In this session, tyhe Health and Safety Product Team shares best practices for implementing Health and Safety's Chemical Management. Learn how to get started with Environmental Management: Chemical...
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Implementing Health and Safety’s Chemical Management
ServiceNow Community
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5 months
Watch this session to learn about what is new for IT Operations Management AIOps for the Q4 '25 store release across Event Management, Health Log Analytics, AI Agents, Service Reliability Managemen...
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What's New in the Q4 '25 Store Release for ITOM AIOps
ServiceNow Community
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5 months
🚀 Exciting Announcement! 🚀 If you haven't cleared your ServiceNow CIS-CMDB/CSDM - DF 3 then get these 3 Sessions with no Cost and it will prepare you to clear your Exam. 🔹 What do you need to Atten...
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Mastering CMDB & CSDM – Data Foundation for CIS Certification - Free (6hrs)
ServiceNow Workshops
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5 months
In the modern enterprise, "speed" is often the one thing compliance teams lack. While DevOps and Sales move at the speed of light, Integrated Risk Management (IRM) often feels stuck in the era of s...
Stop Chasing the Audit Trail: How AI-Powered IRM/GRC Transforms Compliance from Weeks to Hours
REDE Consulting
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5 months
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Change Management gets a lot of attention when it comes to alert suppression. Open a change, associate your CIs, alerts get suppressed. That works great — until you need suppression outside of a ch...
Alert Suppression Without a Change Record
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5 months
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FEATURE Benioff banks on user engagement while McDermott wants to govern AI agents
Salesforce CEO and chief “SaaSquatch” Mark Benioff boasted about the wins his company's ITSM product had last qu...
How Salesforce and ServiceNow are squaring off in the battle for the helpdesk
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5 months
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In today’s fast-paced and highly regulated industries, managing risk effectively is no longer optional. It is a critical component of operational success. Enterprises in sectors like Finance, Pharm...
Streamlining Operations with Risk Management Software and Integrated Risk Management Solutions
REDE Consulting
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5 months
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Este artigo nasceu de uma pergunta do público e pesquisando encontrei um excelente post feito na comunidade por [Pratiksha](https://www.servicenow.com/community/user/viewprofilepage/user-id/207633)...
Entendendo a Reclassificação de Itens de Configuração (CIs): O Que Você Precisa Saber
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5 months
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Wondering what data privacy capabilities you already have—and what you might need next?
In this Platform Fundamentals Academy session, we break down the four tiers of ServiceNow Data Privacy, pro...
Know it. Protect it. Scale It. A practical guide to ServiceNow Data Privacy
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5 months
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[Articles, Blogs, Videos, Podcasts, Share projects - Experiences from the field](https://community.servicenow.com/community?id=community_blog&sys_id=14e51965db2200d013b5fb24399619fb)
Hi th...
Force Commit out-of-the-box "Commit Retrieved Update Set" Flow Action
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5 months
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📈 Manage Insider Trading Risk with the Legal Stock Preclearance Workflow in Legal Service Delivery
Employees with access to material non‑public information are often subject to securities trading...
Manage Insider Trading Risk with the Legal Stock Preclearance Workflow in LSD
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5 months
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Are you attending Knowledge 26 from 5-7 May in Las Vegas? Expand your Risk knowledge by registering early for Risk sessions (including customer presentations), workshops, and roadmaps before ...
Planning your Risk (GRC) agenda at Knowledge 26
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5 months
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Logical data model diagrams for Public Sector Digital Services (PSDS) are now available in the product documentation. These diagrams provide a visual reference for the entities, relationships, and ...
Logical Data Model Diagrams Added to Public Sector Digital Services (PSDS) Documentation
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5 months
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