Madhuri is an accomplished product manager in the enterprise software industry, who currently leads product strategy for case management at ServiceNow. Over the past two decades, she has played pivotal roles in building cloud-based enterprise solutions. At Guidewire Software, she led the transformation of the on-premises solutions to the Guidewire cloud platform. She previously led numerous CRM and ERP product lines at Oracle, including launching the first releases of Oracle's Sales Cloud and Partner Management Cloud.