ServiceNow News
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Data teams obsess over pipelines and platforms but often skip the most fundamental step: truly understanding what people are actually asking for. We chat with data librarians Jenna Jordan and Amali...
Video
TAKEAWAY - Think Like a Librarian: Why the Reference Interview Is the Framework Data Teams Are Mi...
ServiceNow Community
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4 months
This session explores how Strategic Portfolio Management helps agencies connect IT investments to mission priorities. Attendees will learn how demand management, portfolio prioritization, financial...
Video
Aligning Technology Investments to Mission Outcomes with Strategic Portfolio Management
ServiceNow Community
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4 months
Overview
This guide explains how to integrate Enterprise Agile Planning (EAP) with Azure DevOps (ADO) using a three-layer integration approach:
These steps apply exclusively to ADO teams in...
Integrating Enterprise Agile Planning (EAP) with Azure DevOps (ADO) via SAFe — Complete Guide
New article articles in ServiceNow Community
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4 months
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Decimal quantity support for service purchases is here — so you can finally order exactly what you need, not just a whole number approximation of it.
Procuring services has always been a l...
Order Exactly What You Need: Decimal Quantities Are Here for Service Purchases
New article articles in ServiceNow Community
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4 months
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_Purchase on Behalf Of brings centralized purchasing power to Shopping Hub — so advanced shoppers can do more, faster._
If you're a procurement specialist managing purchases for an entire ...
Stop Shopping One Person at a Time
New article articles in ServiceNow Community
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4 months
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Your ServiceNow AI Agent works great inside the platform. But what happens when an external system needs to call it? This guide walks you through exposing any AI Agent to external systems using Goo...
Expose ServiceNow AI Agents to External Systems with Google A2A
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4 months
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Major Incident Management: Your Questions, Answered!
Real questions. Real answers. Straight from the practitioners in the room.
Each month, our Major Incident Management Office Hours sessions br...
Implementation office hours Q&A - Major Incident Management for ITSM
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4 months
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What If We Rebuilt Enterprise Software from Scratch?
Kepler is our experiment around one simple question: if we were rebuilding ServiceNow today in the AI-native era, what would it be? How do bus...
Introducing Kepler - a ServiceNow AI-native Research Preview (live demo)
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4 months
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Unified analytics, simplified data management
Customers tell us that analytics outside ServiceNow is painful. The moment data leaves the platform for an external lakehouse, it loses conte...
RaptorDB Pro: What’s new in Australia
New article articles in ServiceNow Community
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4 months
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The ServiceNow CIS – Data Foundations (CMDB & CSDM) certification is no longer just another optional exam—it has become a mandatory foundation for many CIS tracks. Whether you are an architect, imp...
✅ Tips to Prepare for ServiceNow CIS‑DF (CMDB & CSDM) Certification
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4 months
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Build Anywhere: Claude Code + ServiceNow SDK
This is a series of short episodes (around three minutes each) that walk you through building native ServiceNow apps from your terminal using ...
Building ServiceNow apps via Claude Code and the ServiceNow SDK
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4 months
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Beyond the Spreadsheet: In the modern enterprise, IT assets are no longer just "equipment"—they are the front-line of your security and operational efficiency. Yet, many organizations still manage ...
Integrating ITAM with Service and Risk Management
REDE Consulting
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4 months
www.rede-consulting.com
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