ServiceNow News
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Subscription Management Hub
Welcome!
Welcome to the Subscription Management Hub Your central resource for all things Subscription Management — from overview, understanding usage, capacity, enti...
Subscription Management Hub
New article articles in ServiceNow Community
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4 months
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SmartDocs and Doc to Voice Hub
Welcome!
Your go-to destination for everything SmartDocs and Doc to Voice — tips, tutorials, release updates, and community-authored articles all in one place. Wh...
SmartDocs and Doc to Voice Hub
New article articles in ServiceNow Community
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4 months
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The ServiceNow AI Platform offers capabilities to improve your risk program that you may never have been aware of. One feature is Now Assist Summarization. In this video, learn how to configure and...
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Platform capabilities in Risk: Configuring refinement actions for a Now Assist-generated summary
ServiceNow Community
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4 months
Every release cycle, there's a moment when the features we've been working toward finally ship, and this one is significant. The Q1 '26 Australia release for Customer Service Management brings capa...
Video
What's New in CSM for Australia Q1 '26 Release
New article articles in ServiceNow Community
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4 months
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Curious what's new in EA this month? We spotlight one key capability each release — what it does, why it matters, and what it means for your architecture practice.
What's New in Enterprise Architecture?
New article articles in ServiceNow Community
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4 months
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Applying TPM and TRM for Lifecycle‑Driven Decision Making
Executive Summary
As enterprises accelerate cloud adoption and modernize technology estates, understanding technology lifecycle ...
Technology Risk and Portfolio Governance with ServiceNow Enterprise Architecture
New article articles in ServiceNow Community
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4 months
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I’ve been to enough Knowledge conferences now that I’ve stopped trying to attend everything.
Knowledge 2026: What I’m Actually Focusing On (and Why It Matters)
New article articles in ServiceNow Community
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4 months
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I work as a ServiceNow Architect at GlideFast Consulting, supporting clients across industries with implementations in HRSD, ITSM, and platform architecture. For me, Knowledge and CreatorCon is all...
I work as a ServiceNow Architect, and this is my plan at Knowledge and CreatorCon
New article articles in ServiceNow Community
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4 months
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We're conducting research on how practitioners manage and prepare data for AI workflows, and how they discover and adopt tools that support that work.
Who we're looking for:
People who wo...
Share Your Experience: How You Prepare Data for AI Workflows
New article articles in ServiceNow Community
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4 months
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Building AI Agents: Video Title: Building AI Agents That Scale | ServiceNow AI Agent Studio Video Description: Let’s walk through the real architecture behind the Warranty Data Detective — an AI ag...
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Building AI Agents That Scale | ServiceNow AI Agent Studio
ServiceNow Community
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4 months
Description Bottlenecks in your ServiceNow workflows. Compliance gaps going undetected. AI Agents drifting. SLAs slipping. ServiceNow Process Mining is native to the ServiceNow AI Platform — so you...
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Process mining built for ServiceNow workflows. No ETL. No lag.
ServiceNow Community
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4 months
Real impact doesn't always start big. A lot of the time, it starts with something visible.
Early Wins Ahead + Knowledge 2026
New article articles in ServiceNow Community
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4 months
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[-1.png) ](https://blog.glidefast.com/isg-global-rec...
ISG Recognizes Everforth GlideFast as a Rising Star in Their 2026 ServiceNow Ecosystem Report
GlideFast Blog
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4 months
blog.glidefast.com
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Your SLA dashboard tells you what missed. Process Mining tells you why. In this episode of Process Mining in Minutes, see how to isolate work with SLA breaches and use process-flow, breakdowns, and...
Process Mining in Minutes — Minute 5: SLA Breach Analysis
New article articles in ServiceNow Community
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4 months
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Shows how to configure risk ratings and scoring rules for assessing third-party and engagement risks in TPRM, ensuring accurate evaluations and streamlined risk management processes. Chapters: 00:1...
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Third-party Risk Management | Ratings and scorings calculations
ServiceNow Documentation
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4 months
Virtual Cards is a custom ServiceNow application that lets employees send collectible recognition cards to colleagues. Not a Teams message that gets buried. Not a feed post nobody scrolls back to. ...
Custom Employee Card recognition app
New article articles in ServiceNow Community
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4 months
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Everforth GlideFast aims to raise $100,000 for the Joe Andruzzi Foundation in 2021
[ ](https://blog.glidefast.com/running...
Running a Project is Like Baking a Cake: Glen Fribance, Process Consultant
GlideFast Blog
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4 months
blog.glidefast.com
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[ ](https://blog.glidefast.com/introduction-to-it-operatio...
Introduction to IT Operations Management (ITOM) in ServiceNow
GlideFast Blog
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4 months
blog.glidefast.com
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[ ](https://blog.glidefast.com/tips-on-having-...
Essential ServiceNow Implementation Strategies | Everforth GlideFast Blog
GlideFast Blog
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4 months
blog.glidefast.com
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[ ](https://blog.glidefast.com/introduction-to-customer-workflows-in-se...