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The out of the box Enterprise Architecture Operational indicators, Incidents via Service, Problem via Service and Change via Service provide key insight to the operational health of your business a...
A Quick Guide to Enabling the Enterprise Architecture Operational Indicators
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6 months
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Enterprise Architecture does not yet have an indicator that consider the counts of non-approved technology technical debts by a given business application. This article provides an example of how y...
Create an Application Technical Debt Indicator
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about 1 year
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The Business Portfolio in Enterprise Architecture Workspace provides the user with a view of the
Enterprise's Business Capability model,
how the Business Application portfolio supports the Capab...
How to add a new Business Capability Indicator to the EA Workspace Business Portfolio
New article articles in ServiceNow Community
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over 1 year
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We've seen quite a few requests for a Report on Business Capabilities in which the Capabilities are pivoted out such that the first column(s) is a root or level 0 capability, the next column level ...
Creating a Business Capability Report using a Database View
New article articles in ServiceNow Community
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over 1 year
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In this use case, we are considering what seems to be a very common use case:
_As a Demand/Project Manager or other requestor, i need a resource or resources for NNN hours from Group "A". A Re...
Quick Guide: Requesting resources from a Group/Role/Skill with Resource Assignment
New article articles in ServiceNow Community
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over 1 year
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