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If you already live in VS Code, you can bring Lux Lab into your existing workflow with the extension. If you’re coming from Angular service portals or another experience, the Lux Lab IDE offers a more guided path in. Both get you to the same place....
Impact Preview for Remove User from Groups in Access Intelligence
A $22,550 a year pay cut, presented as a $5,000 pay rise. That’s what one affected ServiceNow consultant worked out when they sat down with the TCS offer and did the maths prop...
In April 2026, ServiceNow changed how AI is packaged and sold on the platform. Most of the discussion since has been about cost: will customers pay more or less? That ma...
_A Cybersecurity Awareness Month deep dive on ServiceNow Vault, sensitive data, and AI_
Models are rented. Context is owned. Every organization is set apart by what it knows: which services matter most, how a fix really gets made, who approves what and wh...
Model liquidity: the freedom to switch Model liquidity is your ability to move a use case from one model to another with little or no friction. It sounds like an engin...
Join us for an in-person SNUG Live event in Lone Tree! Local SNUG meetings are a great way to meet and collaborate with other ServiceNow customers, learn and interact ...
Sovereignty is your alpha Your organization's edge lives in its data: the incidents you have resolved, the changes you have approved, the way your teams actua...
Overview This session covered Zero Trust Access (ZTA), one of four products in ServiceNow Vault, alongside Data Privacy, Platform Encryption, and Log Export Serv...
You may noticed the prompts in Studio to convert you apps to Fluent and "modern" Git. I finally decided to go for it and convert the app and link to an existing git repo. ...
How do leaders preserve executive trust and credibility? Dora Boussias, executive advisor and former data executive returns to the podcast to unpack this question. Her answer: p...
The Challenge As digitization and global connections expand, banks and financial institutions are paying closer attention to operational risk, adopting strategies to manage it e...
I previously shared my end-to-end experience with Build Agent. Six months on, my toolchain has changed — and I haven’t touched code directly on an instance since.
New platform entry points mean you don’t have to go hunting for ServiceNow Studio anymore! Open records directly into Studio, or right-click → configure on any table (yep, even ...
Now Assist Skills vs AI Agents on ServiceNow: Where to Use Each, and What It Really Costs in Assists _U__pdated September 2026. Reflects the Australia release, the Apr...
The October 2026 release brings tasks and approvals into the conversation, gives admins more control over how employees browse topics, and makes it easier to match Employee...
Overview Next Experience provider notifications have been available since the [Utah release](https://docs.servicenow.com/bundle/utah-platform-user-interface/page/administer/na...
What a remarkable opportunity for everyone attending October 23rd SNUG Greece & Cyprus Event! We are honored to welcome [Alan Paris](https://www.linkedin.com/in/alanparis/)...
What is Sales CRM ServiceNow [Sales CRM](https://www.servicenow.com/docs/r/order-management/som-exploring.html) manages the whole product sales life cycle on one platfo...
Welcome to Process Mining in Minutes , a video series covering real use cases across ServiceNow agentic and deterministic workflows. Each minute is focused on a single outcome a...
Welcome to Process Mining in Minutes, a video series covering real use cases across ServiceNow agentic and deterministic workflows. Each minute is focused on a single outcome an...
Rules and skills are the two ways to customize ServiceNow Build Agent, and they work very differently. Here's when to use each one. What's in this video? - Rules persist in ever...
On the Australia release, SLO renews supplier documents automatically and escalates when a supplier misses the deadline. Part 4 walks through the lifecycle, the lead time and gr...
