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ServiceNow News
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Need a ServiceNow capability exposed as a function that external AI can call, one request, one result? That's MCP. Need to hand a task over to another autonomous agent, something with its own reaso...
Video
MCP vs A2A: Which One Do You Actually Need?
ServiceNow Dev Program
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about 5 hours
New Learning Unlocked!
Excited to share that I’ve completed another milestone in my learning journey.
Every new skill adds value, sharpens perspective, and opens doors to bigger opportunitie...
Platform Security and Identity Delivery Accreditation
Stories by Prashant Kumar LearnIT on Medium
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about 15 hours
medium.com
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New Learning Unlocked!
Excited to share that I’ve completed another milestone in my learning journey.
Every new skill adds value, sharpens perspective, and opens doors to bigger opportunitie...
Platform Privacy Delivery Accreditation
Stories by Prashant Kumar LearnIT on Medium
·
about 15 hours
medium.com
cache
Let’s get our hand dirty with an actual build. We will build and register an external AI agent, then walk through discovering, activating, and calling it directly from ServiceNow using A2A. Here's ...
Video
ServiceNow calling an AI agent via A2A Protocol (Full Technical Walkthrough)
ServiceNow Dev Program
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1 day
What if your AI readiness wasn’t a guess? Discover a new way to measure where you stand, uncover hidden gaps, and gain confidence before your next AI initiative. --- Platform Academy is your gatewa...
Video
Platform Academy: Stop Guessing If You're AI Ready Now Assist Center Has a Score for That
ServiceNow Community
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2 days
Not every process follows a single path, and your playbooks shouldn't have to either. In this Platform Academy session, we'll walk through five patterns for building adaptive playbooks in Workflow ...
Video
Platform Academy - Building Dynamic Playbooks Adaptive Process Design in Workflow Studio
ServiceNow Community
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2 days
ServiceNow’s Australia release (GA May 5, 2026) introduces significant enhancements to the Configuration Management Database (CMDB), with a strong focus on AI-driven automation, Dynamic Identificat...
ServiceNow Australia Release – CMDB and CSDM Enhancements
New article articles in ServiceNow Community
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2 days
www.servicenow.com
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Loren Ipsum. Mitte Auxilium. #tech #techhumor #webdev #developer #devlife
ServiceNow Dev Program
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2 days
_ Use Case: _
What constitutes Event Management and how is it managed through ServiceNow? Are there any configurable solutions available within ServiceNow?
_ Solution: _
_ What is Noise?...
ITOM - The Smart Guide for Event Management Framework
New article articles in ServiceNow Community
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2 days
www.servicenow.com
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Last Tuesday, SME's Brent Bierwirth and Doug Odegaard walked through what happens when you clean up your data and layer in smarter tooling. The takeaway: 99% event noise reduction and up to 80% MTT...
Event Management Evolved: Post Webinar Blogpost
New article articles in ServiceNow Community
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2 days
www.servicenow.com
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Autonomous workforce FAQ and troubleshooting
Last updated September 2026
- What is an autonomous workforce and AI specialist?
An autonomous workforce is a collection of various AI speci...
Autonomous workforce FAQ and troubleshooting
New article articles in ServiceNow Community
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2 days
www.servicenow.com
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ServiceNow DOW SIG: Enterprise Security & Zero Trust Strategy. See ServiceNow leadership discuss security hardening, zero trust architecture with Armis, and cyber operations best practices. Featuri...
Video
ServiceNow DOW SIG: Enabling Mission and Enterprise Cyber Operations and Zero Trust for the DoW
ServiceNow Community
·
2 days
New Learning Unlocked!
Excited to share that I’ve completed another milestone in my learning journey.
Every new skill adds value, sharpens perspective, and opens doors to bigger opportunitie...
Sales and Order Management Delivery Accreditation
Stories by Prashant Kumar LearnIT on Medium
·
2 days
medium.com
cache
New Learning Unlocked!
Excited to share that I’ve completed another milestone in my learning journey.
Every new skill adds value, sharpens perspective, and opens doors to bigger opportunitie...
Platform Encryption Delivery Accreditation
Stories by Prashant Kumar LearnIT on Medium
·
2 days
medium.com
cache
Let's address the elephant in the comments section first, because it's the same question no matter which Knowledge 26 recap or LinkedIn post you're reading it under: _Is ServiceNow Otto just N...
Otto vs Now Assist: What Actually Changed
New article articles in ServiceNow Community
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2 days
www.servicenow.com
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