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Mohammed Aaser, former chief data officer at McKinsey and former chief data strategy officer at Domo, recently visited Juan and shared his framework on talent in the AI era. It was incredibly insightful and we asked if he could come back to the podcast (aft...
Riya Kapoor and Sujan Dutta cover what you need to run intelligent approval in ServiceNow. It's available on Australia Patch 6 and Brazil Patch 0 and needs an AI entitlement, ei...
This is the takeaway episode with Mohammed Aaser, former chief data officer at McKinsey and former chief data strategy officer at Domo. He recently visited Juan and shared his f...
Mohammed Aaser, former chief data officer at McKinsey and former chief data strategy officer at Domo, recently visited Juan and shared his framework on talent in the AI era. It ...
This is the takeaway episode with Mohammed Aaser, former chief data officer at McKinsey and former chief data strategy officer at Domo. He recently visited Juan and shared his f...
Most IT service management (ITSM) tools route every request - from a software license to a new-hire setup - through a service catalog and forms. Flow, a conversation...
In this installment of the Process Mining Academy we review the enhancements for Process Intelligence in the Brazil release. The Process Intelligence MCP Server, Playbook Enhanc...
In this session of the Process Mining Academy we walk through everything new for Process Intelligence in the Brazil release, including detailed descriptions and live demonstrati...
Not every change deserves the same scrutiny — but most change management processes treat them like they do. Here's how AI right-sizes the process.
The way I see most organizations roll out AI feels more like a farce than a strategy. If it were turned into a movie, reviewers would say it was unbelievable. Nobody could be th...
Introduction When people discuss ServiceNow licensing , the conversation often focuses on contracts, subscriptions, and commercial negotiations. However, during a recent licen...
Our first post introduced [AI Identified Risks in Project Workspace](https://www.servicenow.com/community/spm-articles/ai-identified-risks-in-project-workspace/ta-p/3553906). Th...
Many community members are waiting for the ServiceNow Rising Star 2026 announcement. While we wait for an official update, let's trust the process, stay positive, and con...
Hello Community, Have you used the ServiceNow AI Agent Advisor yet? If you are not sure what it is? Simply put AI Agent Advisor analyzes operational data in yo...
I don’t want to return from [now]dev with just notes. I want to return with ideas worth putting into action. Hello Folks ! Every technology event offers opportunities to disco...
In August 2025, we launched a "Work Besties" video series that featured dynamic duos from around the globe who help each other do their best work to maintain work-life balance. ...
Disclaimer : I’m publishing this Community article as a DRAFT due to high customer demand. We will continue to update this article as questions arise and new features are avail...
In this SSH episode I review 502 new, updated or removed applications in the ServiceNow Store. Watch or listen as I filter through the noise and review with you what's most rele...
For long time I have played around as so many others with the build agent in the PDI, but for the first time it actually build a pretty need application that I have been looking...
Join Mike Gallagher and Will Hallam as they explore the convergence of ServiceNow, cloud native, and tasty beverages. Get all the latest news and content from Beers With Enginee...
Everforth GlideFast Learning & Development team walks through an overview of Moveworks and ServiceNow. \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_...
Here's a ServiceNow Playbook running end to end from Claude through MCP, coming in the ServiceNow Brazil release. Sai, the PM for Playbooks, shows Claude finding the Playbook as...
Hi Community, Here's what's new in the BRAZIL Store Release for Telecom that spans across TNI, TSOM, TSM, Service Exchange, and Sales CRM for ...
