Preparing Your Knowledge Bases for ServiceNow AI: Governance, Structure and Content

Most organizations store knowledge across ServiceNow, SharePoint, Confluence, and other platforms, often without clear ownership or boundaries. For AI, this creates contradictor...

Delivery Accreditation — Enterprise Asset Management

🎓 New Learning Unlocked! 🚀Another milestone achieved in my learning journey! Every new skill brings growth, new perspectives, and new opportunities 🌱Keep learning. Keep ...

Digital Product Release Delivery Accreditation

🎓 New Learning Unlocked! 🚀Another milestone achieved in my learning journey! Every new skill brings growth, new perspectives, and new opportunities 🌱Keep learning. Keep ...

Armis Partner Tech 201 Centrix Delivery Accreditation

🎓 New Learning Unlocked! 🚀Another milestone achieved in my learning journey! Every new skill brings growth, new perspectives, and new opportunities 🌱Keep learning. Keep ...

Telecom Service Operations Management Delivery Accreditation

🎓 New Learning Unlocked! 🚀Another milestone achieved in my learning journey! Every new skill brings growth, new perspectives, and new opportunities 🌱Keep learning. Keep ...

AIを導入しただけ、で終わらせない5つの準備

AIを入れたのに、なぜ使われないのか。 原因は導入後より、導入前にあるのかもしれません。前編では、最初に決めておきたい5つのことをご紹介します。

Unlocking Compliance Success with Expert Regulatory Compliance Strategies

Navigating the complex world of regulatory compliance is no small feat. For global enterprises in highly regulated industries like Finance, Pharma, and Healthcare, the stakes ar...

ChecklistPRO and Service Dynamics

Case Study of a net new customer win for ServiceNow and Service Dynamics and ChecklistPRO!

Beyond Out of the Box Workflows with ChecklistPRO

Recorded from the nullEDGE 2026 event on Friday, October 16, 2026.

日比谷オフィスでの追加開催決定！APOMトレーニングの魅力を講師インタビューでご紹介🎤

こんにちは。ServiceNowトレーニングチームです。 2026年8月に開催した、プラットフォームオーナーとしての役割や価値をグループワークで学ぶトレーニング「Adopting a Platform Owner Mindset（APOM）」は、過去最大の参加者数となり、ご好評のうちに終了しました（開催の様子は[こちら](https://ww...

Bank Heist Lessons: How ServiceNow AI Control Tower Stops the Next Lazarus Group Attack

North Korean hackers have stolen about 6.75 billion dollars in crypto, according to [Chainalysis](https://www.chainalysis.com/blog/crypto-hacking-stolen-funds-2026/), and they s...

Matchmaker

[![Matchmaker](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgJy1RnVIiBlWe56o_RxdZGGZgCFD6AO0o825aPpqDctYsiMILa5S_OGG8bFFQd5yPW4ohZqeYnusAOvcbNpX7mkGqcdq1Bf9wyzKdBx...

How Databricks Solution Is Helping Global Enterprises Battle the Race for AI and ServiceNow

Artificial intelligence (AI) is no longer a future concept. It is a present reality reshaping industries worldwide. For global enterprises, especially those in highly regulated ...

Suite Certification –Process Intelligence

🎓 New Learning Unlocked! 🚀Another milestone achieved in my learning journey! Every new skill brings growth, new perspectives, and new opportunities 🌱Keep learning. Keep ...

Bootcamp Accreditation — Employee Slate

🎓 New Learning Unlocked! 🚀Another milestone achieved in my learning journey! Every new skill brings growth, new perspectives, and new opportunities 🌱Keep learning. Keep ...

Task Mining Delivery Accreditation

🎓 New Learning Unlocked! 🚀Another milestone achieved in my learning journey! Every new skill brings growth, new perspectives, and new opportunities 🌱Keep learning. Keep ...

ServiceNow World forum 2026 Mumbai

![WhatsApp Image 2026-10-14 at 12.56.12 PM.jpeg](https://www.servicenow.com/community/image/serverpage/image-id/532655iEAAF647BB424FC06/image-size/large?v=v2&px=999 "WhatsApp Im...

ServiceNow CSA Certification 2026: Free Course for the Certified System Administrator Exam

Build real ServiceNow admin skills, learn best practices and get ready for your ServiceNow CSA certification with 44 free hands on video lessons.

Take Control of Scripting Governance in ServiceNow Security Center

Knowing who has the ability, the need, and has actually run scripts in the past is essential to protecting the stability of your ServiceNow AI Platform instance, and it is part ...

AI-Powered Warranty Claims: Detect Fraud and Approve Faster

Warranty teams spend hours reviewing claims one at a time, and improper payouts still slip through. See how ServiceNow CRM for Manufacturing uses AI to triage every warranty cla...

Oct 2026 First Fridays Recorded Session: ServiceNow Updates

Main Topic: Updates from ServiceNow- What is Otto? Zurich\> Brazil Family Release Highlights and New Patching Policy Deck attached here and Recording link here: [First Fr...

3rd Thursday- Oct 15 2026- Dynamic IRE

Main Topic: Dynamic IRE (Australia/Brazil)  Deck attached here and Recording link here: [Third Thursday- Oct 15 2026- Dynamic IRE](https://solutions.servicenow.com/i/...

Stream Connect with a Kafka proxy (Kroxylicious): end-to-end setup guide

Put a Kafka proxy between ServiceNow Stream Connect and your Kafka cluster. Using Kroxylicious as the example, this guide covers one public TLS endpoint for Direct Kafka (no MID...

I duct taped my imposter syndrome too #it #tech #sysadmin #helpdesk