Mobile adaptive playbooks

ITOM Academy: Discovery and CMDB Diagnostics

Welcome to the August 2026 edition of the ITOM Academy! In this session, you will learn how to leverage the latest AI Diagnostics features for ITOM Discovery and CMDB to identif...

Employee Experience Academy: Personalized Canvas and Widget Builder

Don't miss out on this opportunity to connect with ServiceNow experts and get your questions answered! Register today! https://info.servicenow.com/ServiceNowExchange-HR-Solution...

USDM helps Abbott improve application governance with ServiceNow

Following go-live, Abbott teams quickly adopted a new application inventory process, reducing information management burdens and improving data accuracy.

ServiceNow and SCC: Accelerating customer value through productivity, experience, and trust

SCC and ServiceNow are helping organizations improve productivity, streamline operations, and enhance employee experiences.

Presidio helps SouthState Bank improve audit readiness and software asset visibility with ServiceNow

SouthState Bank partnered with Presidio and ServiceNow to improve software asset visibility, meet audit requirements, and establish reliable processes.

Plat4mation helps Bosch connect manufacturing intelligence with AI to create value with ServiceNow

Bosch is expanding its use of ServiceNow beyond internal operations to connect customers, partners, and manufacturing intelligence. Plat4mation is helping Bosch use AI-powered m...

ServiceNow and NVIDIA: Scaling Autonomous AI with Enterprise Governance

Learn how ServiceNow and NVIDIA help organizations deploy autonomous AI agents with the governance, visibility, and control needed to scale confidently.

Capgemini works with Iberdrola to help them gain portfolio visibility with ServiceNow

Iberdrola partnered with Capgemini, selecting ServiceNow Strategic Portfolio Management to replace its legacy PM tool—enabling enterprise-wide visibility of its digital portfoli...

ServiceNow FSO na Prática Product Model Sold Product Financial Account representam a mesma coisa?

Uma das maiores dificuldades para quem começa a estudar o ServiceNow Financial Services Operations (FSO) é compreender a diferença entre Product Model , Sold Product e Financial...

Brazil Patch 0 is available in PDIs

🚨 Attention, ServiceNow Developers & Builders! 🌙 Ending the day with an exciting update! Brazil Patch 0 is now available on the ServiceNow PDI!  🎉 If you’ve been wa...

Add an ATF Test or Suite to an Update Set

Finally able to add an existing ATF (Automated Test Framework) test or test suite to an update set with the click of a button and without manually modifying the records with tri...

Webinar Recap: AI Can Give You an Answer, But Can You Trust It?

What turns an AI-generated answer into something you can actually trust? Revisit our conversation with Dean Allemang and explore resources to keep learning.

AI is moving fast. How do you keep pace?

In this Learn Out Loud conversation, ServiceNow Chief Learning Officer Jayney Howson sits down with Jacques Clément to talk about staying curious, cutting through the noise, bui...

Are you using all the capabilites of Privacy Mgmt.?

By investing just a little time and effort, you can get more out of ServiceNow  Privacy Management.  Read more about how to get started. 

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Create RadarFirst Connection and Credential

Set up a RadarFirst integration connection in ServiceNow Privacy Case Management. Walk through creating an HTTP connection, entering your bearer token, and validating credential...

Populate Custom 'Last Logged in User' Field with JAMF Service Graph Connector Version 2.15

How to populate a Custom 'Last Logged in User' Field using the JAMF Service Graph Connector   JAMF Service Graph connector Version : 2.15   This Article describes...

Federal Tech Talk: From Prompt to Production: Building AI-Ready Apps for Federal Operations

Modernizing federal systems shouldn't mean longer development cycles. ServiceNow Build Agent compresses months of custom development into hours, turning natural language into pr...

Your Agent Made the Call. Who Answers For It?

An AI agent found a known vulnerability and exploited it, with no human anywhere near the decision. We argue about who should answer for that, and what it means for every agent ...

ServiceNow Otto: De-duplication Task Resolution Skill

This video explains what the ServiceNow Otto: De-duplication Task Resolution skill is and includes a demo of using it to resolve Duplicate CI's using a Real Life Example.

Manufacturing Commercial Operations Delivery Accreditation

🎓 New Learning Unlocked! 🚀 Excited to share that I’ve completed another milestone in my learning journey. very new skill adds value, sharpens perspective, and opens doors...

Access Management Delivery Accreditation

🎓 New Learning Unlocked! 🚀 Excited to share that I’ve completed another milestone in my learning journey. very new skill adds value, sharpens perspective, and opens doors...

Navigation to Workspace via Email Notifications

𝗛𝗲𝗹𝗹𝗼 𝗲𝘃𝗲𝗿𝘆𝗼𝗻𝗲! 👋 I’m excited to share that a brand-new video tutorial is now live on YouTube!  🎥 This tutorial explores a real-world use case scenario inspired by everyd...