ServiceNow SDK tip: install AI skills in your project

Building ServiceNow apps with the Now SDK and Fluent? If your AI coding agent suddenly forgets your SDK skills, check where you installed them. Install skills into your ServiceN...

Transforming Enterprise IT: AI-Driven FinOps on ServiceNow Cuts Costs and Boosts Governance

Cloud spending and IT governance remain critical challenges for enterprises managing complex digital environments. Many organizations struggle to control escalating cloud costs ...

Live demo, Nov 10: watch RaptorDB Pro and Workflow Data Fabric - register -

[Turn fragmented data into decision-ready context](https://info.servicenow.com/WBR-MA00025127_Q4-FY26-Global-AI-SN-Accel-for-AI--Data_MT00004878_LP.html?referenceSource=social&u...

AIが使われないとき、見直したい5つの打ち手

みなさま、こんにちは！ServiceNow Japan Impact カスタマーサクセスマネージャーのKeikoです。 ※本記事はImpact（Guided以上）のご契約社様向けに作成しています。 対象読者： - ServiceNow の AI 機能（ServiceNow Otto、AI Agents など）を導入済みの方 - 「思ったより使われ...

Congratulations 2026 ServiceNow Community Rising Stars! 🎉

![Congratulations 2026 Rising Stars](https://www.servicenow.com/community/image/serverpage/image-id/532865i1D3AEAF72704D032/image-size/large?v=v2&px=999 "Rising Star Announcemen...

Panasonic Avionics built six years of trust. Then bet sales on it.

When its legacy sales CRM could no longer keep pace, Panasonic Avionics extended the ServiceNow platform it already trusted into sales operations. This resulted in a 99% reducti...

ITOM | Configure trusted certificate authorities

Configure certificate authorities (CAs) that your organization trusts and activate the certificate authority trust policy so that certificates from other authorities are flagged...

POV: My console is a diary #debugging #coding #developer #programming

ServiceNow named a Leader in the 2026 Gartner Magic Quadrant for SaaS Management Platforms

To read the report, [click here](https://www.servicenow.com/thank-you/lpayr/gartner-mq-saas-management.html).

Beyond “Language Support”: What It Takes to Make Voice AI Production-Ready Globally

Our Voice Agents are being deployed globally by enterprise customers. In English, conversations hold up really well. But it is different for other languages. Today's voice mode...

Want a FREE pass? now[dev]26 November 4–5, 2026 in-person at the San Jose Convention Center

NorCal! Do you want free entry to NowDev?! ![AnisaChaudry_0-1792518352587.jpeg](https://www.servicenow.com/community/image/serverpage/image-id/532853i3FE25E082758760B/image-si...

Want a FREE pass? now[dev]26 November 4–5, 2026 in-person at the San Jose Convention Center

NorCal! Do you want free entry to NowDev?! ![AnisaChaudry_1-1792518581682.jpeg](https://www.servicenow.com/community/image/serverpage/image-id/532858i2A5BB22DD746BC82/image-si...

Want a FREE pass? now[dev]26 November 4–5, 2026 in-person at the San Jose Convention Center

NorCal! Do you want a free ticket to NowDev?!       Registration for now[dev]26 is officially open, and we want you in the room. The first 5 commenters will...

ServiceNow Store Highlights (SSH) v20261020

In this SSH episode I review 52 new, updated or removed applications in the ServiceNow Store. Watch or listen as I filter through the noise and review with you what's most relev...

Multilingual Thinking: Why Language Shapes How We Build (and Use) Technology

A philosophy degree and a background spanning half a dozen languages taught Elitza Servatius to catch her own blind spots before they ship in a product. In this conversation, sh...

Managing Compliance Challenges in an Ever-Evolving Landscape

Understanding Regulatory Changes - By REDE Consulting Services In today’s digitally driven global economy, regulatory compliance is no longer a periodic checkbox exercise — it’s...

Conversational Playbooks in ServiceNow Brazil: Run a Playbook from Chat

Here's a first look at Conversational Playbooks in the ServiceNow Brazil release. Sai, the PM for Playbooks, shows how a user asks for help in chat and the right Playbook opens ...

Embracing Playful Imperfection With The CSS `random()` Function

In design, we love spending hours obsessing over consistency, grids, and alignment. But when I heard that the native CSS random() function landed in Safari and is rolling out in...

Knowledge Shared, Community Grown: My Complete Article Collection

Why this page exists The ServiceNow Community grows when knowledge flows freely: one person's solved problem becomes the next person's shortcut. That is the spirit behind ever...

World Forum Tokyo 2026で体験するServiceNow Universityの世界

こんにちは、ServiceNowトレーニングチームの片山です。 10月27日・28日にグランドプリンスホテル新高輪で開催される「World Forum Tokyo 2026」にて、ServiceNow UniversityはExpoエリアにブースを出展します。今年も「学びのための遊び場」をテーマに、昨年大好評だったブース体験をさらにパワーアップしてお...

Starring detailed labels like “Core Engine” and “Business Logic” #softwarearchitecture #devhumor

Knowledge Center Configuration

Over the past few weeks, I’ve worked with customers on configuring Knowledge Center and found a few things that would have saved me time and a headache.

Introducing the Four Zeros: Adoption Blueprints for Autonomous Service Operations

Every IT leader is chasing the same goals, but none of them belong to a single product. They depend on how well ITOM, ITSM, and the CMDB work together. Meet the Autonomous IT Sc...

Diving into Security Scanner

What is Security Scanner? At a high level, Security Scanner is a Security Center feature that helps instance administrators identify, review, and remediate risky configuration...