The grass is always zoom on the other side #devlife #remotework #wfh #officelife #tech

Reminder: Register Today for the SNUG Live Event!

Hello Cincinnati SNUG Members!    It’s not too late to [register](https://rsvp.servicenow.com/cincinnatisnug) for the upcoming SNUG on Thursday, ...

NLU Virtual Agent announced for deprecation

September 2026   ServiceNow is deprecating NLU Virtual Agent functionality as part of the broader transition to AI-native, LLM-based experiences: [ServiceNow Otto](h...

Happy #NationalCoffeeDay

Iced coffee at a job interview? We're staying out of it. AI tools as coffee orders, though? We have thoughts. NationalCoffeeDay

The Journey from reactive IT to Zero-Touch IT Operations : from signals to autonomous actions - 2

_Disclaimer : This article reflects our personal perspectives and experiences and does not represent the views of our employers or ServiceNow. We have used Generative AI as...

Mastering Now Assist: Advanced Prompt Engineering for Deterministic LLM Skills

Building generative AI skills in ServiceNow requires a shift from conversational chatting to deterministic engineering. Learn how to use XML gating, JSON enforcing, and explicit...

ServiceNow FSO na Prática — O que realmente acontece depois que um cliente faz uma solicitação?-Ep8

Quando pensamos em uma solicitação bancária, normalmente enxergamos apenas o início e o fim do processo. O cliente faz um pedido. Depois recebe uma resposta. Mas... o que aco...

If Build Agent is the engine, Studio's the cockpit #servicenow #servicenowdeveloper #servicenowdev

ServiceNow Nexus for Service Operations 2026: Join Us for Our Autonomous IT Customer Community Event

Join Us for ServiceNow Nexus for Service Operations 2026 

SNUG Live Montreal - October 28th!

🗓 Clear your calendar on October 28th Montreal- it's the ServiceNow User Group Live!   Great things happen when people show up in the same room. Join us in Montreal for a...

ServiceNow User Group (SNUG) Helsinki November 2026

Join us for the next SNUG meetup on  Tuesday, 10 November  at Technopolis Ruoholahti.   As always, SNUG is an opportunity to step away from day-to-day work and ...

Process Mining in Minutes - Minute 26: Integrated Risk Management: Issue Management

Welcome to Process Mining in Minutes , a new video series covering real use cases across ServiceNow agentic and deterministic workflows. Each minute is short, focused on a singl...

ServiceNowをもっと有効活用いただく編 vol.3ーその機能リクエスト、Idea Portalに送ってみませんか？

みなさん、こんにちは！ ServiceNow Japan カスタマーサクセスチームのNaoです。 前回は「ServiceNowをもっと有効活用いただく編」の第2回として、リリース間の翻訳変更を事前に確認できる「OOTB差分リスト」をご紹介しました。KB1642639で確認方法を確認し、コミュニティの「ローカリゼーション」ラベルを購読しておくことで、...

Scoping Your Compliance Universe

To scope a compliance universe, you need to master two things from the start: entity modeling and proper sequencing. Save yourself weeks of troubleshooting by learning how ...

🌟 Any updates? 🌟 #dev #oncall #sysadmin #tech #development

If Build Agent is the engine, Studio's the cockpit #servicenow #servicenowdeveloper #servicenowdev

A Demo MCP Server For Working With Ansible in LEAP

DISCLAIMER: The examples and code included in this article are provided for educational purposes, with no support or warranty, implied or explicit.  Caveat emptor! LEAP ...

Episode 46 - Ansible With LEAP and AIOps

Mike and Will walk through examples of how ServiceNow works with the popular automation platform Ansible.

What's new in Q3 26: AI Reviewer Assist in Privacy Mgmt

AI recommends the risk statements and control objectives most applicable to a processing activity's assessment within ServiceNow Privacy Management. That means privacy analysts ...

The Journey from reactive IT to Zero-Touch IT Operations : from signals to autonomous actions

_Disclaimer : This article reflects our personal perspectives and experiences and does not represent the views of our employers or ServiceNow. We have used Generative AI as...

🚨 Training Alert: AI Control Tower (AICT) Essentials — Now On Demand in ServiceNow University (SNU)

  The AI Control Tower (AICT) Learning Path is available in ServiceNow University.   Built for implementers. The path opens with the fundamentals every implementer ...

Nebraska SNUG: Call for Sponsors!

We are in the process of planning the next SNUG meeting in Nebraska and are looking for a ServiceNow partner to sponsor! All Specialist, Premier, Elite and Build partners are el...

ServiceNow FSO na Prática — Todo produto financeiro possui um ciclo de vida? - Episódio 07

Quando pensamos em um produto financeiro, normalmente lembramos apenas do momento em que ele é contratado. Mas, na prática, esse é apenas o início da jornada. Uma conta corren...

Process Mining in Minutes: Integrated Risk Management - Issue Management

Welcome to Process Mining in Minutes, a video series covering real use cases across ServiceNow agentic and deterministic workflows. Each minute is focused on a single outcome an...