Update: Google A2A 1.0 Specification for ServiceNow Otto AI Agents (DRAFT)

Disclaimer : I’m publishing this Community article as a DRAFT due to high customer demand. We will continue to update this article as questions arise and new features are avail...

ServiceNow Store Highlights (SSH) v20261015

In this SSH episode I review 502 new, updated or removed applications in the ServiceNow Store. Watch or listen as I filter through the noise and review with you what's most rele...

Software market place build with AI capability

For long time I have played around as so many others with the build agent in the PDI, but for the first time it actually build a pretty need application that I have been looking...

Beers with Engineers Youtube Community - Anything and Everything ServiceNow ITOM

Join Mike Gallagher and Will Hallam as they explore the convergence of ServiceNow, cloud native, and tasty beverages. Get all the latest news and content from Beers With Enginee...

Table Rotation - Table Extension

Moveworks + ServiceNow: Centralizing Your Employee Chat Experience

Everforth GlideFast Learning & Development team walks through an overview of Moveworks and ServiceNow. \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_...

Run ServiceNow Playbooks from Claude with MCP

Here's a ServiceNow Playbook running end to end from Claude through MCP, coming in the ServiceNow Brazil release. Sai, the PM for Playbooks, shows Claude finding the Playbook as...

Telecommunications Brazil Store Release: What's New in Telecom Products

Hi Community,    Here's what's new in the BRAZIL Store Release for Telecom that spans across TNI, TSOM, TSM, Service Exchange, and Sales CRM for ...

TPSM Brazil Store Release: What's New in Technology Products

Hi Community,  Here's what's new in the Brazil Store Release for Technology Provider Service Management (TPSM).    What's New   Customer Suc...

Audit & Audit Management Console in ServiceNow

In this video, we’ll explore Audit & Audit Management Console in ServiceNow and understand their key features and functionality. Learn how to enable or disable auditing for tabl...

Monitor inbound API integration usage

[Monitor inbound API integration usage](https://www.servicenow.com/docs/r/api-reference/web-services/inbound-api-integration-usage-dashboard.html) Monitor inbound integration ...

Can It Test An App You Already Built?

Veza from ServiceNow: Identity Security as the Foundation for NeoClouds and AI Governance

GPUs are becoming the backbone of enterprise AI. But who has access to them?   It’s no longer just engineers and data scientists. It’s microservices, orchestration layers...

My computer fans turn on whenever my mouse even gets close to it. #spreadsheet #corporatelife #tech

Create and manage demand experiences

Follow these steps to configure Demand Experiences for different governance processes: Select the All Menu: From the navigation bar, select the All menu. Find Demand Experiences...

Vibe Coding with Build Agent Delivery Accreditation

🎓 New Learning Unlocked! 🚀Another milestone achieved in my learning journey! Every new skill brings growth, new perspectives, and new opportunities 🌱Keep learning. Keep ...

Bootcamp Accreditation — Core Business Suite

🎓 New Learning Unlocked! 🚀Another milestone achieved in my learning journey! Every new skill brings growth, new perspectives, and new opportunities 🌱Keep learning. Keep ...

Memories in Motion for Hispanic Heritage Month

For Hispanic Heritage Month, three employees (with a little help from AI) open their personal photo albums to share their loved ones, memories, and moments that helped shape who...

Get started with MCP for SPM in your AI client

Explore \Strategic Portfolio Management (SPM)\ to connect your ServiceNow project and goal data to the AI tools your team already uses through \MCP for SPM\ . This demo covers t...

Platform Academy: Zero Trust Access

Prepare Your Insurance Data Model Part 4: Policy | Coverage | Risks

Prepare Your Insurance Data Model: Policy | Coverage | Risk Objective This article is part of the Prepare Your Insurance Data Model series. It covers the policy and what it ...

Prepare Your Insurance Data Model Part 3: Product / Offering

Prepare Your Insurance Data Model: Product / Offering This is Part 3 of the Prepare Your Insurance Data Model series. It explains how a carrier defines what it can sell, servi...

Prepare Your Insurance Data Model Part 1- Introduction

Prepare Your Insurance Data Model Prepare Your Insurance Data Model is an five-part series. This Overview introduces the model and shows how its six building blocks fit togeth...

Prepare Your Insurance Data Model Part 5: Case Management

Prepare Your Insurance Data Model: Work Objective This article is part of the Prepare Your Insurance Data Model series. It covers the Work that services a customer’s policy:...