Game Changers: The Talent Imperative for the AI Era with Mohammed Aaser

Mohammed Aaser, former chief data officer at McKinsey and former chief data strategy officer at Domo, recently visited Juan and shared his framework on talent in the AI era. It ...

Game Changers: The Talent Imperative for the AI Era with Mohammed Aaser

Mohammed Aaser, former chief data officer at McKinsey and former chief data strategy officer at Domo, recently visited Juan and shared his framework on talent in the AI era. It ...

What do Intelligent Approval needs, to Run

Riya Kapoor and Sujan Dutta cover what you need to run intelligent approval in ServiceNow. It's available on Australia Patch 6 and Brazil Patch 0 and needs an AI entitlement, ei...

TAKEAWAY Game Changers: The Talent Imperative for the AI Era with Mohammed Aaser

This is the takeaway episode with Mohammed Aaser, former chief data officer at McKinsey and former chief data strategy officer at Domo. He recently visited Juan and shared his f...

Game Changers: The Talent Imperative for the AI Era with Mohammed Aaser

Mohammed Aaser, former chief data officer at McKinsey and former chief data strategy officer at Domo, recently visited Juan and shared his framework on talent in the AI era. It ...

TAKEAWAY Game Changers: The Talent Imperative for the AI Era with Mohammed Aaser

This is the takeaway episode with Mohammed Aaser, former chief data officer at McKinsey and former chief data strategy officer at Domo. He recently visited Juan and shared his f...

Friends don’t make friends fill out a form: how Flow resolves requests where work happens

Most IT service management (ITSM) tools route every request -  from a software license to a new-hire setup -  through a service catalog and forms. Flow, a conversation...

Process Mining Academy #52 - What's new for Process Intelligence in the Brazil release

In this installment of the Process Mining Academy we review the enhancements for Process Intelligence in the Brazil release. The Process Intelligence MCP Server, Playbook Enhanc...

Process Mining Academy - What’s new for Process Intelligence in the Brazil release

In this session of the Process Mining Academy we walk through everything new for Process Intelligence in the Brazil release, including detailed descriptions and live demonstrati...

Change Approvals Are Bottle-necking Transformation : AI-Driven Change Risk Prediction in ServiceNow

Not every change deserves the same scrutiny — but most change management processes treat them like they do. Here's how AI right-sizes the process.

Is Your Organization Messing Up AI Adoption?

The way I see most organizations roll out AI feels more like a farce than a strategy. If it were turned into a movie, reviewers would say it was unbelievable. Nobody could be th...

ServiceNow Licensing Through a Technical Lens: Roles, ACLs, and Governance

Introduction When people discuss ServiceNow licensing , the conversation often focuses on contracts, subscriptions, and commercial negotiations. However, during a recent licen...

AI Identified Risks: Data Fetch and Configuration Logic

Our first post introduced [AI Identified Risks in Project Workspace](https://www.servicenow.com/community/spm-articles/ai-identified-risks-in-project-workspace/ta-p/3553906). Th...

ServiceNow Rising Star: Patience, Progress, and Community

 Many community members are waiting for the ServiceNow Rising Star 2026 announcement. While we wait for an official update, let's trust the process, stay positive, and con...

ServiceNow AI Agent Advisor: A Quick Reference Guide to Setup and Use

Hello Community,   Have you used the ServiceNow AI Agent Advisor yet? If you are not sure what it is?   Simply put AI Agent Advisor analyzes operational data in yo...

More than an Event: The ideas and Connections Hoping to Bring Back from [now]dev

I don’t want to return from [now]dev with just notes. I want to return with ideas worth putting into action. Hello Folks ! Every technology event offers opportunities to disco...

Work is better with your favorite person

In August 2025, we launched a "Work Besties" video series that featured dynamic duos from around the globe who help each other do their best work to maintain work-life balance. ...

Step 7 was “what are you willing to sacrifice in case of conflict” #meetings #corporatelife #scrum

Update: Google A2A 1.0 Specification for ServiceNow Otto AI Agents (DRAFT)

Disclaimer : I’m publishing this Community article as a DRAFT due to high customer demand. We will continue to update this article as questions arise and new features are avail...

ServiceNow Store Highlights (SSH) v20261015

In this SSH episode I review 502 new, updated or removed applications in the ServiceNow Store. Watch or listen as I filter through the noise and review with you what's most rele...

Software market place build with AI capability

For long time I have played around as so many others with the build agent in the PDI, but for the first time it actually build a pretty need application that I have been looking...

Beers with Engineers Youtube Community - Anything and Everything ServiceNow ITOM

Join Mike Gallagher and Will Hallam as they explore the convergence of ServiceNow, cloud native, and tasty beverages. Get all the latest news and content from Beers With Enginee...

Table Rotation - Table Extension

Moveworks + ServiceNow: Centralizing Your Employee Chat Experience

Everforth GlideFast Learning & Development team walks through an overview of Moveworks and ServiceNow. \_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_\_...