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ServiceNow News
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Employee Center Features and Capabilities
Browse the full library of Employee Center features and capabilities, organized by category. Select any topic to explore documentation, guides, and commu...
Employee Center Features and Capabilities
New article articles in ServiceNow Community
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about 1 hour
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ESG reporting requirements are multiplying fast, and so is regulatory scrutiny of claims that don't hold up. AI helps close that gap.
ESG Reporting Complexity & Greenwashing Exposure — AI-Powered ESG & Sustainability Risk Management
REDE Consulting
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about 1 hour
www.rede-consulting.com
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In this article, you will learn how to use nested playbooks in Workflow Studio to build a reusable Knowledge Management (KM) content quality review process that can be embedded in multiple parent p...
How to Build Dynamic Playbooks Part 4: Nested Playbooks - Workflow Automation CoE
New article articles in ServiceNow Community
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about 2 hours
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In this article, you will learn how to use playbook variants in Workflow Studio to build a Knowledge Management (KM) article authoring playbook where the stage structure is identical across categor...
How to Build Dynamic Playbooks Part 3: Playbook Variants - Workflow Automation CoE
New article articles in ServiceNow Community
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about 2 hours
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In this article, you will learn how to use decision activities and decision stages for playbooks in Workflow Studio. They're the same underlying pattern, conditions-driven branching, applied at two...
How to Build Dynamic Playbooks Part 2: Decision Activities and Decision Stages - WFA CoE
New article articles in ServiceNow Community
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about 2 hours
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This article introduces four adaptive design patterns, conditional activities and stages, decision-based branching (decision activities and decision stages), playbook variants, and nested playbooks...
How to Build Dynamic Playbooks Part 1: Overview and Conditional Activities - Workflow Automation CoE
New article articles in ServiceNow Community
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about 2 hours
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Regulated enterprises watching their ServiceNow roadmap have likely noticed the platform's Governance, Risk and Compliance suite now goes by a different name: Integrated Risk Management. The rename...
From GRC to IRM: What ServiceNow's 2026 Rebrand Really Means for Regulated Enterprises
REDE Consulting
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about 6 hours
www.rede-consulting.com
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For years, “audit-ready” meant a folder of spreadsheets updated the week before the auditors arrived. That model is breaking down. Breaches now take an average of 241 days to contain, and an annual...
Continuous Controls Monitoring Is the New Baseline for ServiceNow GRC Programs
REDE Consulting
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about 6 hours
www.rede-consulting.com
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Now Assist started in 2023 as a fairly ordinary generative AI assistant — summarizing tickets, drafting responses. By 2026 it has become something closer to a coworker: an agentic system that can a...
Agentic AI Is Rewriting GRC: What Now Assist for IRM Means for Continuous Compliance
REDE Consulting
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about 6 hours
www.rede-consulting.com
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Self-documenting code. #tech #programming #coding #developer
ServiceNow Dev Program
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about 15 hours
Learn how ServiceNow and NVIDIA help organizations deploy autonomous AI agents with the governance, visibility, and control needed to scale confidently.
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ServiceNow and NVIDIA: Scaling Autonomous AI with Enterprise Governance
ServiceNow
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about 16 hours
SouthState Bank partnered with Presidio and ServiceNow to improve software asset visibility, meet audit requirements, and establish reliable processes.
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Presidio helps SouthState Bank improve audit readiness and software asset visibility with ServiceNow
ServiceNow
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about 16 hours
Voice analytics turns every call into a signal you can act on - measuring whether calls resolved, how fast the voice agent responded, how callers felt, and what it costs
AI voice agent analytics: Turn every call into intelligence you can act on
New article articles in ServiceNow Community
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about 16 hours
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Let's see if we can make incoming incidents show up right in front of my eyes! On this live stream, we're wiring a sandbox ServiceNow instance up to a pair of Even Realities G2 smart glasses. Every...
Video
Live Coding w/ Earl - ServiceNow Tasks on Smart Glasses
ServiceNow Dev Program
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about 18 hours
Following go-live, Abbott teams quickly adopted a new application inventory process, reducing information management burdens and improving data accuracy.
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USDM helps Abbott improve application governance with ServiceNow
ServiceNow
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about 19 hours
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Major Player, Pure-Play Power: Everforth GlideFast Recognized in the 2026 IDC MarketScape Assessment
GlideFast Blog
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about 22 hours
blog.glidefast.com
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From Burnt Out to Built In:How Federal Agencies Retain IT & HR Talent Through Smarter Employee Services Federal IT and HR teams face a chronic bottleneck: routine requests (password resets, leave r...
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Federal Tech Talk: How Federal Agencies Retain IT and HR Talent Through Smarter Employee Services
ServiceNow Community
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about 22 hours
Shows how to summarize demand records using the demand summarization skill, which reviews demand fields and related lists to create a clear summary. servicenow servicenowdemo demandmanagement deman...
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Summarize demands with the demand summarization skill
ServiceNow Documentation
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about 23 hours
