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ServiceNow News
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A2A is an open standard for direct peer to peer collaboration between AI agents. No function calls. Just one agent delegating a mission to another, and getting a structured result back.
Video
What Is A2A? Agent-to-Agent Protocol Explained
ServiceNow Dev Program
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about 3 hours
ServiceNow CSM Interaction to Case servicenow servicenowtraining servicenowcommunity
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ServiceNow CSM Interaction to Case #servicenow #servicenowtraining #servicenowcommunity
TechnoMonk
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about 11 hours
Risk, compliance, and data teams are being asked to do more with less. AI co-pilots are quietly closing that capacity gap.
GRC and Data Teams Are Understaffed — How AI Co-Pilots Augment Risk, Compliance & Analytics Teams
REDE Consulting
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1 day
www.rede-consulting.com
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Abstract
As Generative AI and Agentic Workflows become ever increasingly popular, integrations between systems and connecting to commercial LLMs have become an increasingly important disc...
Hardening ServiceNow APIs: An Architect’s Guide to Secure Integration Architecture
New article articles in ServiceNow Community
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1 day
www.servicenow.com
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MCP lets your ServiceNow AI agent call a tool and get one answer back. A2A is different, it allows your agent to hand over a whole task to another agent and let that agent run with it. In this epis...
Video
A2A in ServiceNow | A2A vs MCP, which one to use?
ServiceNow Dev Program
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1 day
I’m not technical but… #tech #devlife #programming #techhumor #productmanagement
ServiceNow Dev Program
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1 day
AI adoption inside enterprises is accelerating far faster than the governance structures meant to keep it responsible and compliant.
AI Governance Can't Keep Pace with AI Adoption — Establishing Responsible AI Governance with IRM & GRC
REDE Consulting
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2 days
www.rede-consulting.com
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Previous: https://youtu.be/fuQcrKRuYn0 Full written series: https://devlink.sn/mcp-server-console-series The moment of truth. I ask Claude for the details of a real incident, then have it update th...
Video
Claude Reads and Updates a Real ServiceNow Incident
ServiceNow Dev Program
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2 days
Hi everyone, Wednesday Sep 2nd we will be hosting another Platform Analytics academy.
This time it will be the first of a 2-fold "What's in" series. And we will be covering the Brazil rele...
Platform Analytics Academy - Sep 2nd, 2026 - What's New in Brazil!
New article articles in ServiceNow Community
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2 days
www.servicenow.com
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参加者過去最大！ APOM(Adopting a Platform Owner Mindset) 開催報告
New article articles in ServiceNow Community
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2 days
www.servicenow.com
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MyFocus: Your Personalized Identity Risk Dashboard
New article articles in ServiceNow Community
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3 days
www.servicenow.com
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From Dashboard Tile to Decision: Access AI Explains the Risk
New article articles in ServiceNow Community
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3 days
www.servicenow.com
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Stuck on the next step? Can't remember how to move visualization widgets to a new tab in your Platform Analytics dashboard? Instead of searching for help or interrupting a colleague, launch Dynamic...
Video
Troubleshooting with ServiceNow Dynamic Guidance: Moving Visualizations to New Dashboard Tab
ServiceNow Community
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3 days
A 54-person digital team scaled AI across 50 countries, cutting incident triage time 90% and admin writing 40% along the way
Video
Zespri grows AI like it grows fruit: deliberately, not overnight
ServiceNow
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3 days
[ActiveRemediationActionVideo-1.mov ](https://servicenow-my.sharepoint.com/:v:/p/priyan_neelakrishnan/IQCEbBlFb1-3R5Jazr_IkV6mATD5sPoSd73L84flqb85e60?nav=eyJyZWZlcnJhbEluZm8iOnsicmVmZX...
See It. Fix It. Disable Risky Accounts Directly from Veza Queries
New article articles in ServiceNow Community
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3 days
www.servicenow.com
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Office Kitchen Note War 😊 #tech #techhumor #officelife #worklife #whoamikiddingiworkfromhome
ServiceNow Dev Program
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3 days
Create reservations across multiple buildings, campuses, neighborhoods, or sites. Create a reservation spanning across multiple days. Add attendees or visitors to a reservation. Synchronize reserva...
Video
Workplace Reservation Management | Create workplace reservation and add services
ServiceNow Documentation
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3 days
Stop Redacting by Hand. Let AI Do the Heavy Lifting. Introducing: Redaction Agent for SmartDocs
GA August 2026
Table of Contents
- [What is the Redaction Agent?](whatistheredactionagent?)
- [...
Stop Redacting by Hand. Let AI Do the Heavy Lifting. Introducing: Redaction Agent for SmartDocs
New article articles in ServiceNow Community
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3 days
www.servicenow.com
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