ServiceNow FSO na Prática — O FSO é uma única aplicação? — Episódio 02

Quando falamos em ServiceNow Financial Services Operations (FSO), é muito comum imaginar uma única aplicação responsável por todas as operações financeiras. Mas será que é assi...

Switch Your ServiceNow Build Agent LLM

The ServiceNow Build Agent supports multiple Large Language Models (LLMs). It's easy to switch if you know where to look, but have to know where to find the setting to switch be...

How Avalara fast-tracked Agentic AI with ServiceNow Impact

How a Platform Owner deployed seven AI agents in production in six weeks and achieved 3.5x ROI

Just move it 2 pixels, what’s the big deal #devlife #softwareengineer #tech #frontend #css

Full Free ServiceNow Integration Course: Foundations for Generative and Agentic AI

I created the [ServiceNow Integration Master Class](https://build-it-the-right-way.gitbook.io/servicenow-integration-master-class) as a full, free course to help you build integ...

Wiz AI security findings now available in USEM.

With the September release, AI security findings from Wiz flow directly into Unified Security Exposure Management (USEM) alongside every other exposure your team already works. ...

2026 Nebraska SNUG! Call for Host, Sponsor, & Speakers

Hello Nebraska SNUG Community!   We're excited to begin planning our next  Nebraska ServiceNow User Group Live Event  this November and are looking for cus...

Beyond Container Discovery: Bringing Software Intelligence to Kubernetes with Syft and KVA

_Discover what's running in your Kubernetes environment—and understand what's inside your container images._

Third Thursday Launch!

We have officially launched Third Thursday's with our first Customer Story presentation on their CMDB Journey.  First, we want to apologize. We understand that there was s...

Third Thursday Sept 2026 Session Recording and Presentation

Main Topic: CMDB  Journey: Tribulations and Celebrations Deck attached here and Recording link here: [September 17 2026 Third Thursday Recording](https://soluti...

Help us shape the first version of LLM Gateway authentication

As we build out LLM Gateway, we want to make sure the authentication model fits how enterprises actually operate today.   If you're already running an LLM gateway interna...

Brand New UI Action Configurations

🚀 New Video Alert 🎥 Want to stay ahead with the latest ServiceNow features? Don’t miss my newest YouTube video! 🎥 🔗Watch here: [https://youtu.be/TinLAJ62Av0?si=ua1dL...

SNUG AUSTRIA!!

Dear Community!   i'd like to reach out to you as we'll have something great this time thanks to  Andreea   this October, the Austrian ServiceNow community is...

Governing AI in Underwriting and Claims: Meeting NAIC Model Governance Expectations in 2026

About REDE Consulting REDE Consulting is a specialized Integrated Risk Management (IRM) and Governance, Risk & Compliance (GRC) advisory firm serving insurance carriers, MGAs, a...

What's New in the AI Agent Studio Redesign? | ServiceNow Developer Passport Brazil

AI Agent Studio had a reputation for being a bit clunky: too much clicking back and forth between building and discovering agents. Victor Chen, Sr. Principal Outbound Product Ma...

Process Mining in Minutes - Integrated Risk Management - Audit Engagement Management

Welcome to Process Mining in Minutes, a video series covering real use cases across ServiceNow agentic and deterministic workflows. Each minute is focused on a single outcome an...

How to Enable Now Assist for Work Order Task Closure in FSM Mobile

Overview Now Assist for Field Service Management (FSM) enables technicians to generate AI-powered closure notes for work order tasks, helping them document completed work quic...

How to Enable Now Assist in the ServiceNow Agent Mobile App for FSM

Overview Now Assist for Field Service Management (FSM) brings AI-powered assistance to field service technicians through the ServiceNow Agent mobile application. The FSM exper...

Climate Risk and Catastrophe Modeling: Strengthening Disclosure and Resilience Compliance for Insurers

REDE Consulting is a specialized Integrated Risk Management (IRM) and Governance, Risk & Compliance (GRC) advisory firm serving insurance carriers, MGAs, and InsurTech companies...

ServiceNow AI Admin Center: Managing the New Era of Otto and AI

If you have been following ServiceNow's AI journey, you may have noticed quite a few changes recently .One of the biggest ones is the move from Now Assist to ServiceNow Otto. At...

Partner Presales: AI Control Tower

🎓 New Learning Unlocked! 🚀 Excited to share that I’ve completed another milestone in my learning journey. Every new skill adds value, sharpens perspective, and opens doors t...

Employee Lifecycle vs Employee Journey: What's the Difference? (Part 1 of 2)

I get asked to explain the difference between Employee Journeys and Employee Lifecycle Events more often than almost anything else in HRSD — and the honest answer is that it dep...

Lifecycle Events vs Journey Accelerator in HRSD : Which One Should You Build? (Part 2 of 2)

In [part 1](https://www.servicenow.com/community/servicenow-ai-platform-articles/employee-lifecycle-vs-employee-journey-what-s-the-difference/ta-p/3600063) I explained why I ans...

Intelligent Approvals In the ServiceNow Brazil Release | Developer Passport

Every organization runs on approvals, and each one of them takes time. Stakeholders define the approval logic in a policy, a developer translates it into workflow logic, and sti...