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Full Free ServiceNow Integration Course: Foundations for Generative and Agentic AI
I created the [ServiceNow Integration Master Class](https://build-it-the-right-way.gitbook.io/servicenow-integration-master-class) as a full, free course to help you build integ...
Wiz AI security findings now available in USEM.
With the September release, AI security findings from Wiz flow directly into Unified Security Exposure Management (USEM) alongside every other exposure your team already works. ...
2026 Nebraska SNUG! Call for Host, Sponsor, & Speakers
Hello Nebraska SNUG Community! We're excited to begin planning our next Nebraska ServiceNow User Group Live Event this November and are looking for cus...
Beyond Container Discovery: Bringing Software Intelligence to Kubernetes with Syft and KVA
_Discover what's running in your Kubernetes environment—and understand what's inside your container images._
Third Thursday Launch!
We have officially launched Third Thursday's with our first Customer Story presentation on their CMDB Journey. First, we want to apologize. We understand that there was s...
Third Thursday Sept 2026 Session Recording and Presentation
Main Topic: CMDB Journey: Tribulations and Celebrations Deck attached here and Recording link here: [September 17 2026 Third Thursday Recording](https://soluti...
Help us shape the first version of LLM Gateway authentication
As we build out LLM Gateway, we want to make sure the authentication model fits how enterprises actually operate today. If you're already running an LLM gateway interna...
Brand New UI Action Configurations
🚀 New Video Alert 🎥 Want to stay ahead with the latest ServiceNow features? Don’t miss my newest YouTube video! 🎥 🔗Watch here: [https://youtu.be/TinLAJ62Av0?si=ua1dL...
SNUG AUSTRIA!!
Dear Community! i'd like to reach out to you as we'll have something great this time thanks to Andreea this October, the Austrian ServiceNow community is...
Governing AI in Underwriting and Claims: Meeting NAIC Model Governance Expectations in 2026
About REDE Consulting REDE Consulting is a specialized Integrated Risk Management (IRM) and Governance, Risk & Compliance (GRC) advisory firm serving insurance carriers, MGAs, a...
What's New in the AI Agent Studio Redesign? | ServiceNow Developer Passport Brazil
AI Agent Studio had a reputation for being a bit clunky: too much clicking back and forth between building and discovering agents. Victor Chen, Sr. Principal Outbound Product Ma...
Process Mining in Minutes - Integrated Risk Management - Audit Engagement Management
Welcome to Process Mining in Minutes, a video series covering real use cases across ServiceNow agentic and deterministic workflows. Each minute is focused on a single outcome an...
How to Enable Now Assist for Work Order Task Closure in FSM Mobile
Overview Now Assist for Field Service Management (FSM) enables technicians to generate AI-powered closure notes for work order tasks, helping them document completed work quic...
How to Enable Now Assist in the ServiceNow Agent Mobile App for FSM
Overview Now Assist for Field Service Management (FSM) brings AI-powered assistance to field service technicians through the ServiceNow Agent mobile application. The FSM exper...
Climate Risk and Catastrophe Modeling: Strengthening Disclosure and Resilience Compliance for Insurers
REDE Consulting is a specialized Integrated Risk Management (IRM) and Governance, Risk & Compliance (GRC) advisory firm serving insurance carriers, MGAs, and InsurTech companies...
ServiceNow AI Admin Center: Managing the New Era of Otto and AI
If you have been following ServiceNow's AI journey, you may have noticed quite a few changes recently .One of the biggest ones is the move from Now Assist to ServiceNow Otto. At...
Partner Presales: AI Control Tower
🎓 New Learning Unlocked! 🚀 Excited to share that I’ve completed another milestone in my learning journey. Every new skill adds value, sharpens perspective, and opens doors t...
Employee Lifecycle vs Employee Journey: What's the Difference? (Part 1 of 2)
I get asked to explain the difference between Employee Journeys and Employee Lifecycle Events more often than almost anything else in HRSD — and the honest answer is that it dep...
Lifecycle Events vs Journey Accelerator in HRSD : Which One Should You Build? (Part 2 of 2)
In [part 1](https://www.servicenow.com/community/servicenow-ai-platform-articles/employee-lifecycle-vs-employee-journey-what-s-the-difference/ta-p/3600063) I explained why I ans...
Intelligent Approvals In the ServiceNow Brazil Release | Developer Passport
Every organization runs on approvals, and each one of them takes time. Stakeholders define the approval logic in a policy, a developer translates it into workflow logic, and sti...
Developer Sandboxes In the ServiceNow Brazil Release | Developer Passport
Every ServiceNow developer have few common nightmares: someone else's changes quietly overwriting there's, or a proof of concept breaking something that matters. [@jivanjotkaur]...
A Broken CMDB Is Breaking Decision-Making — Building a Trusted, AI-Enriched CMDB in ServiceNow
If your CMDB can't be trusted, neither can the decisions built on top of it. Here's how AI keeps configuration data accurate automatically.
Build Agent - Get More Done
Build Agent is ServiceNow’s AI-native development capability. Describe what you need in natural language, and it builds directly inside your environment. Build Agent works acros...
ServiceNow Studio In the Brazil Release | Developer Passport
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