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New article articles in ServiceNow Community · about 1 hour ago

Check out the post for Out-of-the-box MCP Servers from our Technology Workflows team

Our technology workflows team launched Pre-Built Domain-Specific servers as part of the September 10th release: See their post for more: [https://www.servicenow.com/community/itsm-blog/servicenow-launches-out-of-the-box-mcp-servers-for-claude/ba-p...

ServiceNow Dev Program · about 2 hours ago

Create the MCP Server Record in ServiceNow

The last platform-side step: create the MCP server record, add the tools, activate it, copy the URL. That URL plus the OAuth client ID and secret is everything Claude needs to c...

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New article articles in ServiceNow Community · about 3 hours ago

AI Gateway FAQ

  AI Gateway is ServiceNow's runtime enforcement layer for MCP (Model Context Protocol) connections in AI Control Tower. It governs which MCP servers agents can reach, sec...

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ServiceNow Documentation · about 4 hours ago

AI Control Tower | Overview

Learn how ServiceNow's AI Control Tower gives an AI Center of Excellence team one system of record to discover, govern, secure, monitor, and measure every AI asset across the en...

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ServiceNow Dev Program · about 9 hours ago

Build MCP Tools in the MCP Server Console

A few clicks in the ServiceNow MCP Server Console turns a Scripted REST resource into a tool Claude can discover. Path parameters and OpenAPI schema properties become tool input...

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ServiceNow · about 14 hours ago

Work besties: From India to Australia

Meet two ServiceNow colleagues who found their way from India to Australia and into each other's lives. They’re two working moms with kids the same age, (almost) the same name, ...

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ServiceNow · about 14 hours ago

How we do our best work at ServiceNow

At ServiceNow, we’ve found that our people do their best work when they feel valued, have support, and actively contribute their skills and talents. Unlocking this magical combi...

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ServiceNow Community · about 20 hours ago

SPM Academy - Hybrid Project Management

Discover how SPM now connects Project Workspace with \Collaborative Work Management (CWM)\ to support hybrid project management. See how a project manager assigns work that auto...

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ServiceNow Community · about 22 hours ago

SPM Academy - Scale SPM across the enterprise

Explore how \Strategic Portfolio Management (SPM)\ Enterprise-Wide Deployment (EWD) lets organizations run multiple teams - IT, HR, Finance, and more - in a single instance with...

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ServiceNow Community · 1 day ago

Meta's data over title culture

@shacharmeir describes Meta's culture that emphasizes data over hierarchy, suggesting even junior ICs can challenge senior VPs, encapsulated by the quote, "why guess when you ca...

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