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This October, the Austrian ServiceNow community is trying something new. Instead of a traditional SNUG filled with presentations, we are turning the day into a hands-on AI Hackathon – bringing together the community to experiment, collaborat...
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Karteek and Sujan explain what Workflow Data Fabric means. It's ServiceNow's unified data foundation. It connects to enterprise data across your systems, adds context through me...
🚀 New Video Alert: ServiceNow Brazil Features Explained Want to stay ahead with the latest ServiceNow features and upgrade your skills? Don’t miss my newest YouTube ...
🚀 New Video Alert for ServiceNow Brazil Features Explained Want to stay ahead with the latest ServiceNow features and upgrade your skills? Don’t miss my newest YouTube&nb...
Enterprise risk is a constant challenge for businesses today. The landscape is complex, with regulations tightening and threats evolving rapidly. Managing these risks effectivel...
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_Disclaimer : This article reflects our personal perspectives and experiences and does not represent the views of our employers or ServiceNow. We have used Generative AI as...
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Building enterprise-grade AI assistants today goes beyond chat. It means connecting to the tools people already use, enabling assistants to take governed action, and reducing fr...
Hello SNUG Members! ServiceNow is excited to be hosting the in-person [Minnesota SNUG Live + Optional Pre-SNUG Workshop](https://rsvp.servicenow.com/mn-snug-2026)&...
A technician scanning equipment into an inventory workflow needs an asset tag value. Someone using a phone may want to open the device’s record in ServiceNow. You can support ei...
What is AI Search as an MCP tool? MCP Server Console now supports AI Search as a native tool type. Instead of building a custom tool to replicate search, you bind an MC...
Ground AI agent responses in your enterprise knowledge with AI Search as a tool in MCP Server Console 1.8. Learn how to create an AI Search tool, configure a search profile as a...
Quick heads up: the timeline for the CreatorCon 2027 Call for Content (CFC) has shifted a bit this year. Keep an eye on this space, because we'll announce here as soon as it off...
