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New article articles in ServiceNow Community · 14 minutes ago

Quick Tutorial: AI Agent Capturing Content from User Uploaded Attachment

I’ve seen a lot of questions from folks wondering how they can configure their AI agent to accept an attachment from a user, rather than relying on pre-situated attachments, like I shared earlier with the [File Upload Tool](https://www.servicenow.com/commun...

New article articles in ServiceNow Community · about 1 hour ago

Three ways AI helps in tasks creation in CWM

A practical guide to use AI to create your tasks in CWM If you are a knowledge worker, a team lead planning the work or a team member executing it, and you have a goal to get ...

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ServiceNow Documentation · about 2 hours ago

ITOM Visibility | Overview

ITOM Visibility automates infrastructure data acquisition across on-premises, cloud, and hybrid environments so your CMDB stays accurate. This overview introduces Discovery, Ser...

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ServiceNow Community · about 11 hours ago

How Voice AI Learns to Understand You

What did I say? What did I mean? Do you understand me? We ask each other those three questions constantly without noticing. Now we ask them of machines — and this episode is abo...

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ServiceNow Documentation · about 11 hours ago

How Voice AI Learns to Understand You

What did I say? What did I mean? Do you understand me? We ask each other those three questions constantly without noticing. Now we ask them of machines — and this episode is abo...

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ServiceNow Insights  · about 11 hours ago

How Voice AI Learns to Understand You

What did I say? What did I mean? Do you understand me? We ask each other those three questions constantly without noticing. Now we ask them of machines — and this episode is abo...

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New article articles in ServiceNow Community · about 11 hours ago

World Forum Tokyo 2026で、ServiceNow認定資格無償受験を開催します!

こんにちは、ServiceNowトレーニングチームです。     World Forum Tokyo 2026 の開催が近づいてきました。  このたび、ServiceNow Universityは、World Forum TokyoでServiceNow認定資格の現地受験を 日本初開催 します。しかも今回は受験料が 無...

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New article articles in ServiceNow Community · about 17 hours ago

ServiceNowをもっと有効活用いただく編 vol.1-製品ドキュメントの日本語、気になったことはありませんか?

みなさん、こんにちは! ServiceNow Japan カスタマーサクセスチームのNaoです。 今回から新しいシリーズ「ServiceNowをもっと有効活用いただく編」をスタートします。ServiceNowにはたくさんの便利な仕組みがありますが、意外と知られていない機能や制度がまだたくさんあります。このシリーズでは、そうした「もっと有効活用できる...

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New article articles in ServiceNow Community · about 19 hours ago

How do I leave a SNUG or Community group

I am winding down my involvement with ServiceNow and I want to leave some of the SNUG groups and other Community groups. How do I opt-out of these groups?

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New article articles in ServiceNow Community · about 21 hours ago

Register Today: 2026 Cincinnati SNUG

We're excited to be hosting the in-person Cincinnati SNUG Live Meeting, on October 1st at MadTree Brewing!    We continue to refine the agenda as we get closer to th...

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