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Configure CI/CD with Github Actions and Now-SDK using OAuth or Basic Auth
Learn how to set up OAuth client-credentials authentication and a full CI/CD pipeline using ServiceNow SDK and GitHub Actions. Replace Basic Auth with OAuth auth, though both ar...
AWS and ServiceNow help PDS Health transform team member experiences and enterprise operations
PDS Health partnered with ServiceNow, AWS, and Slalom to create a unified digital platform that streamlines workflows, strengthens governance, and enables secure, responsible AI...
2026 Chicago SNUG! Call for Host, Sponsor, & Speakers
Hello Chicago SNUG Community! We're excited to begin planning our next Chicago ServiceNow User Group Live Event this November and are looking for customers who wou...
What Happens When Two Brothers Learn AI Together?
What’s it like to learn, grow, and keep up with AI alongside your brother? In this Learn Out Loud conversation, ServiceNow Chief Learning Officer Jayney Howson sits down with Ce...
Activate AI Skills and Agents for Incident Management: Post Webinar Blog
- Access the deck and session recording if you missed the session! - Within a week from the session date, this blogpost will be open for any questions you may have. Our ex...
Partner Journey: Retail Professional Sales Representative
🎓 New Learning Unlocked! 🚀 Excited to share that I’ve completed another milestone in my learning journey. Every new skill adds value, sharpens perspective, and opens door...
Welcome to our 2026-27 ServiceNow University Campus Leaders!
Students are empowering their peers with ServiceNow skills & certifications right on their own campuses. Read more to get involved or volunteer with our programs!
Federal Tech Talk: You Already Own CRM. Now Activate It for Mission Readiness
Army readiness depends on turning demand into action. Whether supporting soldiers, resolving maintenance issues, managing supply shortages, or coordinating across commands and m...
AI Agent Advisor - Let your own data pick your first AI agent
A practical guide to what AI Agent Advisor is, when to use it, and what it's actually worth AI Agent Advisor reads the records your teams have already closed, groups them into ...
Understanding lists in CWM: Board List view vs. ServiceNow List
As CWM grew, so did the number of places where your work shows up as a list. One is the Board List view and with the CWM Sept 2026 release, a new List is introduced in the Left ...
Two New Ways to Debug Flows in Brazil
A flow that runs clean but gives the wrong result is the worst kind of bug: no error, nothing to grep, just you and the logs. Brazil ships two new ways to debug flows, one AI, o...
Instant sandbox allocation in ServiceNow : Developer Sandboxes in ServiceNow Brazil Release
Every ServiceNow developer have few common nightmares: someone else's changes quietly overwriting there's, or a proof of concept breaking something that matters. [@jivanjotkaur]...
Let your Policy Documents handle the Approvals: Intelligent Approvals in ServiceNow Brazil Release
Every organization runs on approvals, and each one of them takes time. Stakeholders define the approval logic in a policy, a developer translates it into workflow logic, and sti...
Workflow Data Fabric Suite Certification Sprint (Q3 '26) for partners - recordings available
[Workflow Data Fabric Suite Cert Sprint (Q3 '26)](https://learning.servicenow.com/lxp/en?id=learning_course_prev&course_id=f213007047c60b14ca332a81736d4304&s=1&ssa=3) This pro...
Leveraging Corporate Compliance Strategies for Business Success
In today’s complex regulatory environment, corporate compliance is no longer just a legal obligation. It has become a strategic asset that drives business success. I have seen f...
Beyond CVSS: How CISA's SSVC Attributes Are Changing Vulnerability Prioritization in USEM
TL;DR: CVSS tells you how bad a vulnerability could be. SSVC tells you what you should actually do about it — right now, given your exposure. If your patch queue is still sorte...
Stuck on a Build? Join Our Monthly Developer Office Hours
Hey builders! Looking for help with Agent Studio, plugins, automations, or your latest EmployeeWorks project? Join our live Developer Office Hours, where you can ...
Moving to Obsidian from OneNote - First Impressions
The challenge I've been using OneNote for note taking and knowledge collection for about 15 years. It ticked a lot of boxes. - Synced across devices. - Note taking in rich-te...
Replace Basic Auth with OAuth and configure CI/CD with Github Actions and Now-SDK
Learn how to set up OAuth client-credentials authentication and a full CI/CD pipeline using ServiceNow SDK and GitHub Actions. Replace Basic Auth with OAuth auth, though both ar...
What Separates AI Leaders From the Rest
The organisations getting significantly more ROI from AI are doing three specific things well. Richard Fleming, APAC AI Practice Lead at Bain and Company, shares what separates ...
How CEOs can close the AI execution gap
Eight in ten CEOs are not happy with the progress of their AI investments. Richard Fleming, APAC AI Practice Lead at Bain and Company, explains why most organisations are confus...
How a risk-averse company became an AI leader
Governance is usually seen as the brake on innovation. At Orica, it was the accelerator. Bradley Hunt, Asia-Pacific AI, Insights and Solutions Practice Leader at Orica, joins Ka...
ServiceNow and xAmplify | What happens when disconnected data breaks the CX
Empathy depends on context. Context depends on data. And right now, most customer service agents do not have either. Tom Sciculna, CRO at xAmplify, and Ian Kreiger, Futures Dire...
ServiceNow and xAmplify | Why AI POCs stall before reaching production
Organisations are investing heavily in AI. Many are not harvesting the return. Tom Sciculna, CRO at xAmplify, and Ian Kreiger, Futures Director at ServiceNow, examine the execut...