Cyber Crime Is Business Risk: Bank AI Governance

Cyber crime reaches your bank's balance sheet, customers, regulators, and reputation. I treat it as a business risk that belongs in the boardroom, because handing it to IT doesn...

ServiceNowハッカソン2026 決勝進出チーム発表

ServiceNow ハッカソンの決勝進出チーム 9チームを選出しました。 World Forum Tokyo で開催される決勝戦をぜひお楽しみに。

What a Realistic ServiceNow CSDM Rollout Looks Like (and How to Avoid Rework in the First 90 Days)

A successful ServiceNow CSDM rollout in the first 90 days looks like this: a clearly scoped foundation layer, governance roles assigned before configuration begins, and a phased...

My Youtube Channel just got Rebranded

Subscribe to my channel, LearnIT with Prashant —  [https://www.youtube.com/@learnitwithprashant](https://www.youtube.com/@learnitwithprashant) https://cdn.embedly.com/widgets/m...

Workflow Data Fabric in 30 Seconds

Karteek and Sujan explain what Workflow Data Fabric means. It's ServiceNow's unified data foundation. It connects to enterprise data across your systems, adds context through me...

ServiceNow Brazil Release: Themes, System Properties, Plugins, Date Format, Time Format

🚀 New Video Alert: ServiceNow Brazil Features Explained Want to stay ahead with the latest ServiceNow features and upgrade your skills? Don’t miss my newest YouTube ...

Get Your PDI on the Brazil Release: ServiceNow Upgrade Tutorial

🚀 New Video Alert for ServiceNow Brazil Features Explained Want to stay ahead with the latest ServiceNow features and upgrade your skills? Don’t miss my newest YouTube&nb...

Enterprise Risk Solutions for Modern Businesses

Enterprise risk is a constant challenge for businesses today. The landscape is complex, with regulations tightening and threats evolving rapidly. Managing these risks effectivel...

Platform Academy What's New in Australia for Authentication

Platform Academy What's new in Australia Identity

Platform Academy What's New in Australia for Security Center

Platform Academy What's New in Australia Platform Encryption

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Platform Academy What's New in Australia Data Privacy

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The Journey from reactive IT to Zero-Touch IT Operations : from signals to autonomous actions - 3

_Disclaimer : This article reflects our personal perspectives and experiences and does not represent the views of our employers or ServiceNow. We have used Generative AI as...

Platform Academy Three Layers One Platform The Controls You Have, Need and Can't Afford to Skip

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Join us at now[dev] 2026 and dive into AI assistant labs, experts, hackathons, and more

Building enterprise-grade AI assistants today goes beyond chat. It means connecting to the tools people already use, enabling assistants to take governed action, and reducing fr...

Register Now: 2026 Minnesota SNUG Live + Pre-SNUG Workshop

Hello SNUG Members!   ServiceNow is excited to be hosting the in-person [Minnesota SNUG Live + Optional Pre-SNUG Workshop](https://rsvp.servicenow.com/mn-snug-2026)&...

What Should Go on a ServiceNow Asset Tag?

A technician scanning equipment into an inventory workflow needs an asset tag value. Someone using a phone may want to open the device’s record in ServiceNow. You can support ei...

That’s Sr. Staff Copy-Paster to you. #tech #dev #coding #programming #softwareengineer

Turn AI Search Into an MCP Tool Your External Agents Can Call

  What is AI Search as an MCP tool? MCP Server Console now supports AI Search as a native tool type. Instead of building a custom tool to replicate search, you bind an MC...

AI Academy Pro Tip - AI Search as a tool in MCP Server Console

Ground AI agent responses in your enterprise knowledge with AI Search as a tool in MCP Server Console 1.8. Learn how to create an AI Search tool, configure a search profile as a...

The CreatorCon 2027 Call for Content Is COMING SOON

Quick heads up: the timeline for the CreatorCon 2027 Call for Content (CFC) has shifted a bit this year. Keep an eye on this space, because we'll announce here as soon as it off...

ServiceNow FSO na Prática Depois da implementação como saber se o FSO está entregando resultados? 11

Uma implementação de ServiceNow Financial Services Operations (FSO) não termina quando o primeiro processo entra em produção. Na verdade, é exatamente nesse momento que surge u...

Let AI Handle the Obvious Approvals #IntellegentApprovals

Riya Kapoor and Sujan Dutta explains how intelligent approval works. Business users upload their policies and AI turns them into approval logic. Each request is checked at runti...