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New article articles in ServiceNow Community · 8 months ago

Win Knowledge Tickets + Accommodations in Las Vegas - 2026 AI Pacesetter Innovation Awards

It’s time to celebrate those who Put AI to Work for their people with the [AI Pacesetter Innovation Awards](https://www.servicenow.com/community/the-ai-pacesetter-innovation/ct-p/ai-pacesetter-awards)! Calling for ServiceNow customer nominations who ar...

New article articles in ServiceNow Community · 8 months ago

Want to Learn more about Impact Guided?

Whether you're already on Impact Guided or just heard about it for the first time, these articles will help you get more out of ServiceNow.

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ServiceNow Documentation · 8 months ago

DEX browser extension | Overview

The ServiceNow DEX browser extension enhances visibility into the performance of web and SaaS applications from an end-user perspective, enabling automatic monitoring and metric...

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New article articles in ServiceNow Community · 8 months ago

Build Better Now Assist Dashboards

Learn how to build custom dashboards and reports for Now Assist using ServiceNow’s analytics framework. This session shows how to turn usage data, AI insights, and performance m...

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New article articles in ServiceNow Community · 8 months ago

Introduction to Web Embeddables and its Importance

Web Embeddables are a powerful ServiceNow feature that allows organizations to embed ServiceNow components directly into external websites. This capability enables real-time dat...

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ServiceNow Documentation · 8 months ago

Major Incident Management overview

Overview of the Major Incident Management in the Service Operations Workspace for ITSM. This video provides an in-depth look at the major incident process, including identificat...

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ServiceNow Documentation · 8 months ago

Add and delete a model operation entity

Specify the BAPI entity that a Zero Copy Connector for ERP model uses for a read, update, or create operation. Role required: sn\_erp\_integration.erp\_admin ServiceNo...

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ServiceNow Documentation · 8 months ago

Add an operation to a model

Add an operation to an ERP model in Zero Copy Connector for ERP to define how the model retrieves data, writes data, or creates a new instance of the business object. ...

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New article articles in ServiceNow Community · 8 months ago

What Is Financial Services Operations (FSO)?

This article is your starting point for Financial Services Operations (FSO). It gives a quick overview of what FSO is, what it’s used for, and how it supports service operations...

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ServiceNow Documentation · 8 months ago

Create a model

Creating an ERP model starts with selecting a new option on the ERP Canvas models page. Users input a unique name for the module and clarify the purpose of the ERP system. After...

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ServiceNow Documentation · 8 months ago

Create a scheduled extraction

Schedule extraction of information for an ERP (Enterprise Resource Planning) extraction table to capture large amounts of data from the system of record at a regular interval. R...

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