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ServiceNow Dev Program · 1 day ago

Approvals That Pause When Policy Changes

Riya Kapoor and Sujan Dutta walk through the Needs Review tab, added to intelligent approval in the September release. If the policy or knowledge base article behind an approval is updated, publishing stops and the approval waits for a review. Pull in the l...

ServiceNow Dev Program · 8 days ago

What do Intelligent Approval needs, to Run

Riya Kapoor and Sujan Dutta cover what you need to run intelligent approval in ServiceNow. It's available on Australia Patch 6 and Brazil Patch 0 and needs an AI entitlement, ei...

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ServiceNow Dev Program · 15 days ago

2 Ways to Create an Intelligent Approvals

Riya Kapoor and Sujan Dutta show the two ways to create an intelligent approval in ServiceNow. 1) The first is a quick prompt in Otto Chat, like "approve my leave policy", which...

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New article articles in ServiceNow Community · about 1 month ago

Two New Ways to Debug Flows in Brazil

A flow that runs clean but gives the wrong result is the worst kind of bug: no error, nothing to grep, just you and the logs. Brazil ships two new ways to debug flows, one AI, o...

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