News Jace Pro
News, acquisitions, companies, people, events, and public filings in one searchable place. No vendor press-release fog.
The signal desk
What are you trying to understand?
The latest
_ServiceNow Community • Technical How-To_ > ⚠️ Disclaimer > > This article is an independent community contribution and is not official ServiceNow documentation. It is provided as-is for educational purposes and does not represent the views of ServiceNow,...
The FSO Agentic Contact Center for Banking is here. AI-powered context, unified customer views, and real-time agent guidance — all inside the ServiceNow workspace. No system swi...
Thank you to everyone who has been joining our Unified Security Exposure Management (USEM) Office Hours. Below you'll find a summary of&n...
Here is an emerging paradox worth sitting with: The prevailing narrative around AI in the enterprise focuses on putting humans in the loop — primarily to make decisions. However...
Whether you are a customer or a partner - this article is intended to be a guide to help you understand what "Pre-Configured" options come with the quick start CBS Now Assist fo...
_April 2026 | Core Business Suite_ Hey CBS community! We've been busy over the past few months, and we're excited to share what's been cooking in the latest release of ...
The experience employees have when they join, move, or leave not only sets them up for success but the organization as whole. But for many, it ends up being a confusing process,...
Hi Community, The Australia Store release for Manufacturing Commercial Operations (MCO) is here. This release brings smarter workflows, AI-assisted automation, and tighter syst...
Introduction: In the CSM/FSM Configurable Workspace, [creating page variants](https://www.servicenow.com/docs/r/application-development/ui-builder/create-variant.html)&nbs...
Getting a new ServiceNow product up and running can involve a lot of moving parts — Application Manager, different Guided Setups, product documentation — there can be a lot of p...
_ServiceNow Community • Technical How-To_ > ⚠️ Disclaimer > > This article is an independent community contribution and is not official ServiceNow documentation. It is provide...
The Resolve HR Cases flow using Agentic AI is ServiceNow’s solution for automating and streamlining HR case fulfillment. Originally launched in May...
About This Document SAM Office Hours is a monthly live Q&A session where ServiceNow customers can ask questions about Software Asset Management directly to product experts. -...
About This Document SAM Office Hours is a monthly live Q&A session where ServiceNow customers can ask questions about Software Asset Management directly to product exp...
Overview The Report a GRC Issue agent is ready to use out of the box, but most organizations have unique terminology, governance structures, and data models. This arti...
Designing for autonomous agents presents a unique frustration. We hand a complex task to an AI, it vanishes for 30 seconds (or 30 minutes), and then it returns with a result. We...
The annual Best Employee Experience Contest spotlights exceptional employee experiences across the ServiceNow ecosystem. This year, the contest reflects where our customers are ...
Learn why text index regeneration creates event backlogs and how to understand their impact. In this video, I will explain why a backlog of text index events occurs while text i...
Your IT fulfillers spend too much time on repetitive tasks — triaging incidents, writing resolution notes, searching for answers across tools. This session shows how Now Assist ...
Creating rectangles, circles, and rounded rectangles is the basic of CSS. Creating more complex [CSS shapes](https://css-shape.com/) such as triangles, hexagons, stars, hearts, ...
ServiceNow AI Voice Agents GenAI-powered voice agents built for natural, dynamic phone conversations that resolve issues in real time Now Assist Powered • CCaaS Integration R...
A lot has happened in CSS in the last few years, but there’s nothing we needed less than the upcoming Olfactive API. Now, I know what you’re going to say, expanding the web in a...
We often see design principles as rigid guidelines that dictate design decisions. But actually, they are an incredible tool to rally the team around a shared purpose and documen...
Real World Example: Number and Work Notes Fields Not Visible for Non-Admin Users on Tables Extending Task Applies To: Any table extending the Task table | Platform Security | ...
Starting the new month with a little inspiration boost — that’s the idea behind our [monthly wallpapers series](https://www.smashingmagazine.com/category/wallpapers) which has b...
