ITOM MCP Server is now in ChatGPT. Your ops context just went global.
New article articles in ServiceNow Community
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Oct 29, 2026
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Your teams already think out loud in ChatGPT. Now they can act there too.
The ServiceNow connector for ChatGPT is live in the OpenAI marketplace. Connect ChatGPT to your own ServiceNow instance, choose which capabilities to turn on, and your people can investigate issues and take the next step in the same conversation. For operations teams, that includes the ITOM MCP Server and its AIOps, Service Reliability Management, and LEAP tools.
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https://www.servicenow.com/community/itom-articles/itom-mcp-server-is-now-in-chatgpt-your-ops-context-just-went/ta-p/3615499