Two access changes worth understanding: AI ACLs and granular roles
New article articles in ServiceNow Community
·
Sep 17, 2026
·
article
Two access changes shipped close together—one for AI agents and agentic workflows, one for admin roles—and it's easy to assume they're the same story. They're not, and knowing which one you're dealing with saves you from chasing the wrong fix.
View original source
https://www.servicenow.com/community/servicenow-otto-articles/two-access-changes-worth-understanding-ai-acls-and-granular/ta-p/3599357