Government agencies are facing compounding challenges driven by technical debt, fragmented legacy systems, and intensifying workforce constraints. In this session we will explore how agencies can eliminate administrative friction by giving employees a unified digital front door for every request — across HR, IT, Finance, Procurement, and more — so they can stay focused on mission delivery. Drawing on real customer deployments, attendees will learn how agentic AI goes beyond answering questions to autonomously executing complex, multi-step workflows, delivering measurable operational impact and freeing teams to focus on high-value, mission-critical work.