Event Management Express List in Service Operations Workspace for ITOM helps operators identify health issues across the datacenter. Here we show you the team view, filters, actions, preview pane, keyboard shortcuts, and Now Assist features. Chapters: 00:00 Intro 00:23 Access Express List 00:30 Team view 00:49 Filters 01:00 Now Assist 01:12 Group alerts 01:23 Express List actions 01:50 Preview pane 02:48 Keyboard shortcuts #serviceoperationsworkspace #eventmanagementexpresslist #servicenow #servicenowdemo Role required: evt_mgmt_user, evt_mgmt_operator, or evt_mgmt_admin This video was recorded in the Washington DC release. For more information on identifying health issues with the Event Management Express List, see: ServiceNow product documentation: Identify health issues with the Event Management Express List in the Service Operations Workspace: https://www.servicenow.com/docs/bundle/washingtondc-it-operations-management/page/product/service-operations-workspace-itom/concept/express-list.html ServiceNow Training and Certification: http://www.servicenow.com/services/training-and-certification.html ServiceNow Community: https://community.servicenow.com/community For general information about ServiceNow, visit: http://www.servicenow.com/