You asked, we delivered! In our March UIE session, you voted on the AI use cases that matter most to your day-to-day ITAM work — and we went and built them. Rich and Michelle pull the cork on a fresh pour of AI agent magic in ServiceNow HAM Pro & SAM Pro. This session will walk through how to conceptualize, build, and apply AI agents in HAM Pro and SAM Pro to automate workflows, surface actionable insights, and reduce manual overhead across your ITAM program. Whether you're just getting started with AI or looking to expand what you already have, this session will give you tangible takeaways you can apply immediately.