logo

NJP

MCP: The Protocol Powering Agentic AI

New article articles in ServiceNow Community · Mar 16, 2026 · article

Every AI provider adopted the same protocol in under 6 months.

97M+ SDK downloads.

Linux Foundation governance.

 

If you work on ServiceNow and haven't heard of MCP yet, you will soon.

Your customers are already asking.

 

I wrote the guide I wish I had: what MCP is, what it is not, how ServiceNow built it into Zurich natively, and three paths to build your own MCP server (with code you can run in 5 minutes).

Includes the SSO gotchas nobody warns you about.

View original source

https://www.servicenow.com/community/ceg-ai-coe-articles/mcp-the-protocol-powering-agentic-ai/ta-p/3508887