MCP: The Protocol Powering Agentic AI
New article articles in ServiceNow Community
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Mar 16, 2026
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Every AI provider adopted the same protocol in under 6 months.
97M+ SDK downloads.
Linux Foundation governance.
If you work on ServiceNow and haven't heard of MCP yet, you will soon.
Your customers are already asking.
I wrote the guide I wish I had: what MCP is, what it is not, how ServiceNow built it into Zurich natively, and three paths to build your own MCP server (with code you can run in 5 minutes).
Includes the SSO gotchas nobody warns you about.
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https://www.servicenow.com/community/ceg-ai-coe-articles/mcp-the-protocol-powering-agentic-ai/ta-p/3508887