Core Business Workflows | Agent Workspace for HR case management
ServiceNow Documentation
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Mar 16, 2026
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video
Explore Agent Workspace for HR Case Management, built on configurable UI Builder. This overview demonstrates the intuitive interface, customizable landing page, navigation options, and integrated tools that help HR agents resolve employee issues efficiently. Chapters: 00:00 Introduction 00:00 Workspace interface #servicenow #hrsd #agentworkspace #hrcase #uibuilder Role required: sn_hr_core.admin, sn_hr_agent This video was recorded in the Zurich release. ServiceNow product documentation: Agent Workspace for HR Case Management: https://www.servicenow.com/docs/r/employee-service-management/agent-workspace-for-hr-case-management/agent-ws-hr-case-mgmt-landing-page.html ServiceNow Training and Certification: http://www.servicenow.com/services/training-and-certification.html ServiceNow Community: https://community.servicenow.com/community ServiceNow Insights Podcast: https://www.servicenow.com/community/community-resources/servicenow-techbytes-podcasts/ta-p/2305455 For general information about ServiceNow, visit: http://www.servicenow.com
https://www.youtube.com/watch?v=3yi5f4xDngw