ServiceNow News
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Regulatory compliance remains a critical challenge for finance and pharmaceutical enterprises. These industries face complex, evolving rules from multiple jurisdictions, including Ohio’s financial ...
Streamlined Regulatory Compliance Strategies for Finance and Pharma with AI Integration
REDE Consulting
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about 1 month
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Intelligent Approvals is a new AI-powered capability that reads your existing business policy documents and uses them directly as the source of truth for approval decisions.
Getting Started with Intelligent Approvals - Workflow Automation Center of Excellence
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about 1 month
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Build Agent has solved the converting Workflows into Flows dilemma! 🤯 #BuildAgent #ServiceNow
ServiceNow Dev Program
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about 1 month
Your data doesn't have to move to be useful.
For years, organisations have faced a quiet but persistent frustration: their most valuable data lives behind firewalls, tucked inside...
Keep Your Data Home: Secure Access With Reverse Tunnel
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about 1 month
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Navigating the Complexities of the Australian Privacy Act and the ISM
I have worked in multiple ServiceNow transformation projects, in particular from legacy on-prem solutions migrating to Servic...
ServiceNow Cloud Security: Meeting the High Bar of the Australian Government's Data Privacy Standard
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Learn how to add a new translation to a source term using Language Asset Management in ServiceNow's Localization Workspace. This step-by-step tutorial walks you through navigating to Glossary Sourc...
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How to Add a New Translation to a Source Term in Language Asset Management
ServiceNow Documentation
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about 1 month
Artificial intelligence is transforming how organizations manage risk, compliance, and data analytics. REDE Consulting stands out as a specialist that combines AI with ServiceNow IRMGRC (Integrated...
Unlocking the Power of AI with REDE Consulting for ServiceNow IRMGRC and Databricks Solutions
REDE Consulting
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about 1 month
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The most dangerous sentence in software engineering 💀 #softwareengineer #programming #coding #tech
ServiceNow Dev Program
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about 1 month
Dynatrace 3rd Gen runs on a new data model and ServiceNow's new Service Graph Connector for Observability – Dynatrace SaaS is built to match it. This article covers why the new connector exists, ho...
New Service Graph Connector for Observability – Dynatrace SaaS
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This is content he'll paste elsewhere (YouTube description), so it's writing as Earl for his audience. Here's a draft, 90% ready to polish: 🔴 LIVE: Calling a Now Assist Skill from Outside the Platf...
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Live Coding w/ Earl - Calling AI Skills via REST API
ServiceNow Dev Program
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about 1 month
Build Agent can do more than just write code. It plans, builds, packages, compiles, and installs. In this highlight, Andrew Vitollo breaks down the full capability set in under a minute and brings ...
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What Can Build Agent Actually Do? | Developer Passport Highlight
ServiceNow Dev Program
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about 1 month
What is MCP Server Console?
MCP Server Console is where ServiceNow administrators build and manage MCP servers: collections of tools that external AI agents and MCP clients can discover an...
Designing Your first custom ServiceNow MCP server with MCP Server Console
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about 1 month
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Your KB article count says the knowledge base is growing. Your deflection rate says self-service still isn't landing. Neither tells you which articles agents are actually using to resolve incidents...
Process Mining in Minutes — Minute 15: Knowledge Management
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about 1 month
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Your KB article count says your knowledge base is healthy.Your KB article count says your knowledge base is healthy. Your incident volumes say agents are still solving the same problems over and ov...
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Process Mining in Minutes - Knowledge Management: Improve Quality & Self-serve
ServiceNow Community
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about 1 month
Every employee has a different instinct when they need help. Some send a quick message to a colleague. Others search a portal or submit a ticket. The channels change, but the goal is always the sam...
Video
Federal Tech Talk: The Digital Front Door Using AI to Meet Federal Employees Where They Are
ServiceNow Community
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about 1 month
The SNUG train is pulling into the station at the NS headquarters on October 5th 2026
New SNUGNetherlands event announcement for 5th of October 2026
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about 1 month
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Hello Community!
We're excited to announce the availability of the Data [Center and Network Asset Management](https://www.servicenow.com/docs/r/telecom-media-technology/exploring-dcnam.htm...
Data Center and Network Asset Management Documentation Now Available
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Quis custodiet ipsos custodes?
Event Management source Push Heartbeating
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In today’s complex business environment, managing risks effectively is not just a necessity but a strategic imperative. Enterprises operating in highly regulated industries such as finance, pharmac...
Top Enterprise Risk Management Solutions and Enterprise Risk Strategies
REDE Consulting
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about 1 month
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ServiceNow is now reclaiming inactive PDIs, which means your instance could disappear if you do not log in directly within the required window. Learn the new rules, the warning signs, and how to b...
ServiceNow PDI Reclamation Rules: Avoid Losing Access
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about 1 month
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Implementing ServiceNow in regulated industries such as healthcare, pharmaceuticals, and finance presents unique challenges. Enterprises must balance modernization with strict compliance requiremen...
Optimizing ServiceNow Implementation for Regulated Enterprises with REDE's Proven Models
REDE Consulting
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about 1 month
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What if every AI capability in ServiceNow was a citizen working together in a smart city?
In this article, we'll take a tour through AI City , meet each of its citizens, understand what they do , ...
Welcome to AI City: Understanding ServiceNow's AI terminology Through a Smart City Story
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Sabemos que a ServiceNow disponibiliza gratuitamente um ambiente de desenvolvimento para estudos chamado PDI (_Personal Developer Instance_).
Chegamos em um ponto em que a quantidade...
Recuperação de PDIs inativas
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What is the AI Resource Finder
The AI Resource Finder is an AI-assisted staffing capability in the Resource Management Workspace (RMW) and Project Management Workspace (PWS) that recommends the b...
The AI Resource Finder: Finding the Right Fit, Faster
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