ServiceNow News
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Since I started to use Customer Service module this always has been a struggle, quite hard to find a proper answer nowadays about best practises and how user management should be set up. Said that,...
Understanding user types and permissions on Customer Service
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over 7 years
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everybody this is Scott Jacobs from Cove Essex welcome to our webinar tips for cracking the CMDB code agenda so we&39;ll start with the promise of seeing DB will go into false starts and by tha...
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Part 1: Tips for Cracking the CMDB Code and Solving Business Problems
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over 7 years
all right I have one minute after the hour so we&39;ll go ahead and get started welcome everybody this is scott Jacox from eco vest ik welcome to our webinar tips for cracking the CMDB code and...
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Part 2 - Tips for Cracking the CMDB Code and Solving Business Problems
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over 7 years
The article below is intended for any person customize their Notifications. A working Javascript and HTML is useful but not required.
Introduction
We often focus on getting job done and ready to...
Make a Better Notification with System Properties and Mail Scripts
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over 7 years
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Hi All,
Recently in my Project there was a requirement to display Variable Information in Notifications for a Record Producer submitted in a Scoped Application. Similar Requirement in Global Scope...
Display Variables Information in Email Notification for a Record producer in Scoped Application
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over 7 years
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This onLoad client script shows how to change the background color of form buttons in ServiceNow. For this example, I set up the script to change the color of the ‘Approve and ‘Reject’ buttons on ...
Customise your UI Action Button or Navigation Bar of your forms
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over 7 years
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Although unknown to many, the capability exists within SeviceNow to create a report based directly on data from an external spreadsheet file -- for example such as a spreadsheet created in the Micr...
3 Steps to Create Reports Directly from an External Excel Spreadsheet
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over 7 years
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Here is how you can make an update set as your current update set.
Example:
_var gsus = new GlideRecord("sys\_update\_set");_
_gsus.initialize();_
_gsus.application ='global';_
_gsus.name = '...
Make an update set as your current update set via Script
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over 7 years
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Domain Separation in ServiceNow Tutorial3 Branding
ServiceNow Workshops
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over 7 years
Domain Separation in ServiceNow Tutorial2
ServiceNow Workshops
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over 7 years
Domain Separation in ServiceNow Tutorial1 by Rajesh Jain
ServiceNow Workshops
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over 7 years
The List and Form page is available in Service Portal with id=lf. Table and filter parameters need to be specified to show some records in the list part (e.g., ?id=lf&table=incident&filter=caller\_...
Fix List and Form page to save records properly in Service Portal
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over 7 years
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Can you answer these true-false questions about the Now Platform? Short answers (“T” and “F”) are listed at the end of this blog, but if you want explanations, click the link at the end of each que...
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Quick challenge: How well do you know the Now Platform?
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over 7 years
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