ServiceNow News
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Playbooks guide users through structured, step-by-step processes that connect tasks, data, and teams. In this session, we’ll highlight what’s new in the Australia release and how the latest enhance...
Video
ServiceNow Playbooks in Australia | Developer Passport
ServiceNow Dev Program
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6 months
The Developer Passport is a preview into the Australia Release. It's a full week of live sessions, completely free, dedicated to learning and activation regarding new features within the Australia ...
Welcome to the Developer Passport: Australia Release Preview
New article articles in ServiceNow Community
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6 months
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Join ServiceNow's team of Developer Advocates to get a lay of the land on the upcoming Developer Passport: a full WEEK of content delving deep into all the new Australia features developers care ab...
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Developer Passport: Australia Release Preview Kickoff
ServiceNow Dev Program
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6 months
Who I Am
I am a 9-time consecutive ServiceNow MVP (Class of 2026), a ServiceNow architect, and an active contributor to the global ServiceNow Community. My journey in the ecosystem has been drive...
Jaspal Singh MVP 2026: My Community Power
New article articles in ServiceNow Community
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6 months
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Major incidents demand speed, clarity, and coordination. This session walks through how Major Incident Management works in Service Operations Workspace, from candidate identification through resolu...
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Autonomous IT Academy: Major Incident Management
ServiceNow Community
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6 months
🌟 My Journey in the ServiceNow Community
Being part of the ServiceNow Community has truly been one of the most rewarding experiences of my professional life.
Over the years, I’ve had the...
Ankur Bawiskar MVP 2026: My Community Power
New article articles in ServiceNow Community
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6 months
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Hi,
Let's focus on me for a while. I'm now a part of the MVP 2026 cohort. Now a two-time MVP.
How did I end up here?
Mainly I've been around the Community, answering questions and helpin...
Ola Norlander MVP 2026: My Community Power
New article articles in ServiceNow Community
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6 months
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Implementing ServiceNow can transform how your enterprise manages IT services and operations. Yet, many organizations struggle to realize its full potential quickly and smoothly. The challenge lies...
Unlocking ServiceNow Value: Accelerate Your Implementation with REDE's 3 Proven Patterns
REDE Consulting
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6 months
www.rede-consulting.com
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Community has always been at the heart of my ServiceNow journey. From searching for guidance as a trainee to building a local meetup chapter in the Rheinland Region in Germany, bringing people toge...
Lukas Kloke MVP 2026: My Community Power
New article articles in ServiceNow Community
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6 months
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Ivan Betev MVP 2026: My Community Power
![Ivan_Betev_Full.jpg](https://www.servicenow.com/community/image/serverpage/image-id/502926i809E6586A2A00E17/image-size/large?v=v2&px=999 "Ivan\_Betev\_Fu...
Ivan Betev MVP 2026: My Community Power
New article articles in ServiceNow Community
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6 months
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An employee has an invoice question but isn't sure if it's an AP issue, a procurement issue, or something else entirely. So the request bounces between teams, days pass, and frustration builds on a...
Universal Request for Accounts Payable Operations: One Front Door for Every Invoice Inquiry
New article articles in ServiceNow Community
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6 months
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Hi everyone,
I’m Martin Virag, a first‑time ServiceNow MVP. I started my ServiceNow career at the end of 2019 in Hungary, mainly focusing on ITOM and presales and implementations. Over tim...
Martin Virag MVP 2026: My Community Power
New article articles in ServiceNow Community
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6 months
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Hi All
I’m Amit Verma - a ServiceNow Architect, Creator, and proud two‑time ServiceNow MVP. My journey in this ServiceNow ecosystem has been shaped by curiosity, community, and a desire to...
Amit Verma MVP 2026: My Community Power
New article articles in ServiceNow Community
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6 months
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When Impact Guided is used intentionally, the difference is clear: faster time to value on new capabilities, reduced platform risk through proactive health monitoring, and stronger adoption across ...
How to Get the Most Out of Impact Guided
New article articles in ServiceNow Community
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6 months
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When it gets stuck, the bot will escalate rather than hallucinate
ServiceNow claims it has created an AI agent that is currently solving 90 percent of the inbound IT tickets to the company's own ...
ServiceNow boasts its AI bot is resolving 90% of its own help desk tickets
The Register articles about Servicenow
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6 months
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Keeping modifications to apps in a separate scope is a good practice for a variety of reasons--avoiding introducing conflicts or impacting existing code, keeping upgrades simpler, and isolating you...
How to Clone a ReleaseOps Playbook for Customization
New article articles in ServiceNow Community
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6 months
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AI That Actually Executes: What Autonomous Workforce & EmployeeWorks Mean for ServiceNow Builders
New article articles in ServiceNow Community
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6 months
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While using Threat Intelligence Security Center (TISC) to configure a custom RSS feed , the integration appeared to run successfully, but no attachment was created in the Integration Process record...
TISC RSS Custom Feed – Attachment Not Created in Integration Process
New article articles in ServiceNow Community
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6 months
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What happens to your SLA when an incident's priority changes halfway through its lifecycle? In this tutorial, we explain the Retroactive Start feature in ServiceNow SLAs. \_\_\_\_\_\_\_\_\_\_\_\_\_...
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How to Configure Retroactive SLA | ServiceNow Tutorial
GlideFast Consulting
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6 months
What do you create?
I am very active on sndev slack channel in helping community members solving their real life implementation problems. You can find me on sndev slack [https://sndevs.slack...
Sachin Namjoshi- MVP 2026 : My Community Power
New article articles in ServiceNow Community
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6 months
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In today’s complex business environment, decision-making involves navigating a maze of risks that can affect compliance, financial health, and operational success. For global enterprises, especiall...
Enhancing Decision-Making Through Effective Enterprise Risk Management Strategies
REDE Consulting
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6 months
www.rede-consulting.com
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Most data and AI initiatives don't fail on technology — they fail on meaning. In this episode, Juan and Tim chat with Säde Haveri, who makes the case that metadata is the bridge between systems and...
Video
Your data should speak your language with Säde Haveri
ServiceNow Community
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6 months
Most data and AI initiatives don't fail on technology — they fail on meaning. In this episode, Juan and Tim chat with Säde Haveri, who makes the case that metadata is the bridge between systems and...
Video
Your data should speak your language with Säde Haveri
ServiceNow Community
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6 months
This is the takeaway episode with Säde Haveri where she makes the case that metadata is the bridge between systems and people. Most data and AI initiatives don't fail on technology — they fail due ...
Video
TAKEAWAY - Your data should speak your language with Säde Haveri
ServiceNow Community
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6 months
Artificial Intelligence.
Generative AI.
Agentic AI.
Now Assist.
These words are everywhere in the ServiceNow ecosystem right now but if you strip away the hype, what do they actually...
AI, Agentic AI, and Now Assist ELI5 (Explained Like I'm 5)
New article articles in ServiceNow Community
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6 months
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