ServiceNow News
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Two courses supporting one of IT Business Management’s biggest Rome features, Alignment Planner Workspace are available on Now Learning. Alignment Planner Workspace is a huge step forward in creati...
Now Learning Blog – Learn about one of ITBM’s great new Rome Features, Alignment Planner Workspace!
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User form lay-out Rome
Below is how out-of-the-box the User form lay-out looks like in the Rome release.
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Compliance isn’t easy: it’s expensive, time-consuming, and constantly changing regulations.
> A study from Ponemon Institute revealed that non-compliance costs more than twice the cost of maintain...
Compliance isn’t easy: it’s expensive, time-consuming - Can AI and Automation help?
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Hi Guys,
I have build a custom application using studio. It fetches weather details from 3rd party REST API and renders it on Dashboard.
This is a practical application of Remote Tables in Servic...
Remote Table use case - To show weather details on dashboard with 3rd party integrations.
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With help of Advanced Work Assignment, the work can be assigned in the form of 'Most Majority' or 'Last Assigned' as per the Assignment rule specified in the Queue setup but agents available from A...
Round Robin Auto-Assignment of Incidents to Agents directly based on availability in Agent Workspace
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Dynamic rendering on Service Portal pages for Search Engine Optimization
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this video demonstrates how our beam allows servicenow customers to manage who has access to certain systems and locations first some terms our beam stands for role based entitlement access managem...
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ServiceNow IGA Solution - RBEAM - Role Based Entitlement Access Management
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This video takes a brief look a configuring Landing Pages for Workspaces, including a look at UI Builder.
Workspace Landing Pages Part 1 – Introduction to Configuration
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Many of my customers admins and developers reached out to understand how we pass referenced variables using OOB API's provided by ServiceNow. Most of them have been finding it difficult to pass the...
Service Catalog REST API - Updating variables via the API call
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(ServiceNow )
sample script - could be moved into a monthly scheduled job script
scheduled job code (calls the script include):
var si\=new hmcts\_dynatraceINCtoPRB().mergeDynatraceIncidentsIn...
ServiceNow ARRAYS: Group matching incidents by CI and short description (typically from alerts) into a problem record
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CT
LM
This 
[Music] i forgot how much i missed that music welcome to creator toolbox this is the show for servicenow developers and admins and builders to learn more about what they can put in their toolbox we...
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Exploring and Administering the new Next Experience UI in San Diego
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The following Community post outlines the steps implementers and customers must take to successfully migrate their existing orders from the Customer Service Management application (com.snc.csm.orde...
Fix Script to Support Script-Based Data Migration to New Order Management Application
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Application owners struggle with not having enough visibility in search traffic trends to be able to improve their users’ search experience. They need to understand if their users are satisfied wit...
Improve knowledge coverage and search experience with AI Search Analytics Dashboard
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