ServiceNow News
53078 items
What’s New in Customer Service Management in the May 2022 Store Re...
What's new in Customer Service Management in the May '22 Store Release
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over 4 years
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I encountered an issue when activating only the Financial Services Operations Core plugin in that while the Financial Services Cases and Tasks lists are added to the Platform UI, they are not added...
Financial Services Operations Core: Adding Financial Services Cases and Tasks to the CSM/FSM Configurable Workspace
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over 4 years
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Thank you again for your interest in our ServiceNow SPM Summit \- Q2 2022 for the Americas. We will be planning additional Summits for the Americas, EMEA, and APJ soon. Stay tuned!
See attached fo...
ServiceNow SPM Summit - Q2 2022 for the Americas - recording and resources
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over 4 years
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ServiceNow and other ITSM solutions have progressed beyond issue ticketing systems to entire workflow management frameworks.
For banks, digital transformation is currently a primary priority: Acco...
Modern IT Service Management and Why Banks need to know about it for Digital Transformation? - Emergys
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over 4 years
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Hear from Kevin Adler, US Army Digital Transformation Advisor, ServiceNow and Doug Rezabek, Director of Strategic Initiatives, SOFtact Solutions, as they discuss the Army Maintenance Application, k...
Federal Tech Talk - Defining Next-Generation Customer Service - ServiceNow Industries Podcasts
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over 4 years
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[ServiceNow Knowledge 2022](https://aavenir.com/webinar/servicenow-knowledge-2022/) is knocking on our doors, and we cannot hold our excitement now. Aavenir, like the past year, is sponsoring the D...
Events and Sessions to Look Forward at ServiceNow Knowledge 2022 Digital Experience
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over 4 years
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Several years ago, Rogers Communications found itself juggling a variety of technologies.
Three closely related departments—wireless technical support, the fiber-network team, and the cable enterp...
Making the shift from reactive to proactive customer experience
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over 4 years
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Now on Now: How we use the CEO Dashboard as a control tower to run our operations (new white paper)
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over 4 years
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