Manas is a certified ServiceNow Professional having experience in the IT industry, with a special focus on IT Service Management, DevOps and efficient process automation.
Since 2019, Manas Madan has been focusing on topics related to the enterprise service management platform ServiceNow. In doing so, he gained extensive project experience in ITSM + ITBM + HR Management and Automated Test Framework, gaining deep insights into all phases of complex project lifecycles (analysis & design/conceptualisation, configuration & development, testing, deployment).