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There is a helpful article in the ITSM Community site,
This is a simple reference for configuration of Task Intelligence for ITSM and shows you how to setup the OOtB model for Incident tables. Yo...
Reference: "How to set up & configure similarity model in Task Intelligence for ITSM”
New article articles in ServiceNow Community
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over 1 year
www.servicenow.com
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This article access to the recordings for our Q2 2024 Launch & Learn Series about the Service Desk Persona and Service Operations Workspace. Launch and Learn is a series of calls hosted by ITSM Pro...
Recordings: 2024 Service Operations Workspace (SOW) Launch & Learn for Service Desk
Import
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about 2 years
www.servicenow.com
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