Gaurav is a Product Success Manager for ServiceNow Legal Service Delivery (LSD) and Workplace Service Delivery (WSD). In his current role, Gaurav works with customers to help drive product adoption and solve implementation challenges, while adhering to best practices, to help maximize the value realized in LSD and WSD. Gaurav has close to 10 years of experience helping customers achieve their HR, Legal, and Workplace transformation goals, as an implementor, process consultant, and product manager.