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Hey folks. We've seen how to build assistive Agents using the Skill Kit, but how do we operationalize them? Its great to have a message popup on screen, but what if you want to update a field, crea...
But how do I make it do what I want? Operationalizing assistive AI Agents for fun and profit!
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over 1 year
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I hadn't realized how advanced the Email recommendations had become. I recorded this short video after playing around with a demo and it is wild:
1) Will ask qualifying questions
2) Understands C...
Now Assist Email Recommendations will shock and amaze you
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over 1 year
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Does anyone like writing Resolution notes? Should you write them to recap the issue? Should you write them formally as a message to the customer?
The Universal Truth is no matter what you do, som...
Fix those Resolution Notes - an Agent to improve the Resolution experience for your customers
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over 1 year
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Don't sleep on the Now Assist powered Virtual Agent!
Wow - the new Virtual Agent powered by Now Assist is amazing!
New article articles in ServiceNow Community
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over 1 year
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An AI Agent for Group Managers...
Incident Group Manager Agent: Everyone needs a brainy intern who knows everything
New article articles in ServiceNow Community
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over 1 year
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