Having upgraded to Eureka, we’ve had a lot of comments from customers regarding the new field coloring which ServiceNow has introduced. If you haven’t seen it, here’s a couple of screenshots below...

I’ve been working on integrations recently, in particular SOAP and utilising the out of the box direct web services as much as possible. One of the things that I couldn’t figure out when querying ...

Sometimes you can run a piece of code, click an action, just generally do something a bit heavier than you expected and the transaction hangs and takes a long time to complete. If you are in a win...

Adding a form message to the top of the form is easy enough by using the g\_form.addErrorMessage or g\_form.addInfoMessage functions. Then getting rid of them is again, another simple call of g\_fo...

If you’ve ever had performance issues within ServiceNow, chances are you’ve gone to look at the performance dashboards to see if anything looks “funny” there. If not, you then check the stats.do pa...