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New article articles in ServiceNow Community · about 2 hours ago

ITOM MCP Server is now in ChatGPT. Your ops context just went global.

Your teams already think out loud in ChatGPT. Now they can act there too. The ServiceNow connector for ChatGPT is live in the OpenAI marketplace. Connect ChatGPT to your own ServiceNow instance, choose which capabilities to turn on, and your people can in...

New article articles in ServiceNow Community · about 13 hours ago

UI Configuration Options for SI Control Tower

![Eliza_3-1793227352013.png](https://www.servicenow.com/community/image/serverpage/image-id/533795iB623B83F952CF4E5/image-dimensions/819x67?v=v2 "Eliza\_3-1793227352013.png") S...

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New article articles in ServiceNow Community · about 14 hours ago

Hybrid Project Management with CWM

Hybrid Project Management connects Project Workspace and Collaborative Work Management (CWM), keeping project work aligned by allowing teams to break down project tasks into the...

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New article articles in ServiceNow Community · about 23 hours ago

ITOM Solution Design

Excited to share a glimpse into the architecture behind ServiceNow ITOM — covering Discovery, Service Mapping, Agent Client Collector, Event Management, and Certificate Inventor...

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TechSavvy · about 24 hours ago

How AI Chat Systems Work

  [![](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh5mezJExuYHrRt4yi5eQ2VM4o_i2n7oHJfDRi0QKnXpR9q0cUOgmjO0fJBFTzwVJPCE3SemME0DaGbgoNUiJbA0iav-lbh7ODDqJ_Q9qc...

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TechSavvy · 1 day ago

ServiceNow Story Refinement Workspace

  [![](https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiI1J2_DUOhnyKRmqOnKErnfeAhWCKiYSU-4aEVuBoA_kRJ43_vf1yU1A_pyIBA0qYIiCMv1YNj1PLI39bLrx__DaZ4cYzd-CBKUwoAV4x...

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