Excited to share a glimpse into the architecture behind ServiceNow ITOM — covering Discovery, Service Mapping, Agent Client Collector, Event Management, and Certificate Inventory Management.

After weeks of brainstorming and feedback, I finalized a design that balances depth with simplicity. Would love feedback from the ServiceNow community!

ServiceNow Community

#servicenow #ITOM #ITAM #discovery #servicemapping #eventmanagemnt