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Knowledge 2020

881 sessions

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K20-SPA3747

Sponsor Crossfuze: ServiceNow Success: Shutterfly CIO Michael Robinson Talks ServiceNow (SPA3747)

K20-BRE3086

Breakout Deliver legal services at the speed of the business (BRE3086)

K20-SPA4020

Sponsor Legal Workflow: POV, Video (SPA4020)

K20-SPA4040

Sponsor Cyber Security Workflow: POV, Video (SPA4040)

K20-SPA4627

Sponsor Managing work effectively across an organization (SPA4627)

K20-DEM1013

Demo CSM: Connect teams and customers for better on-boarding (DEM1013)

K20-DEM1011

Demo CSM: Expand capacity with automated self-service (DEM1011)

K20-DEM1001

Demo ITSM: Modernize IT and run at digital speed (DEM1001)

K20-DEM1006

Demo ITBM: Adapt planning to embrace uncertainty (DEM1006)

K20-SPA4880

Sponsor An Integrated approach to vendor risk: How Comcast achieved a GRC strategy (SPA4880)

K20-DEM1017

Demo HRSD: Drive employee productivity with omni-channel service (DEM1017)

K20-SPA4795

Sponsor DXC and ServiceNow - World-class solutions for the Automotive Industry (SPA4795)

K20-BRE1882

Breakout From the Great Depression to the platform! Modernizing USDA with ServiceNow (BRE1882)

K20-BRE2841

Breakout Going mobile with Field Service at Kansas City Southern Railway (BRE2841)

K20-DEM1008

Demo GRC: Execute a better BIA with Business Continuity Management (DEM1008)

K20-SPA4835

Sponsor Capgemini: ServiceNow Readiness Assessment: Extract more value from the Now platform (SPA4835)

K20-SPA4027

Sponsor DXC Security: Operational Resilience for the Digital Age (SPA4027)

K20-SPA4228

Sponsor Common Service Data Model and APM (SPA4228)

K20-BRE2140

Breakout How to win friends and implement GRC! (BRE2140)

K20-DEM1005

Demo ITOM: Eliminate issues with AIOps (DEM1005)

K20-BRE1806

Breakout How Royal Bank of Scotland sped up work with portal innovation (BRE1806)

K20-SPA4831

Sponsor Capgemini: Digital SIAM: Unlock the full potential of a multi-sourced business ecosystem. (SPA4831)

K20-THS2735

Theater Building your reputation with the Now Community (THS2735)

K20-THS1390

Theater Why should you move off legacy GRC solutions? (THS1390)

K20-SPA4265

Sponsor A global grocer maximizes the value of ServiceNow to enhance the experience (SPA4265)

K20-SPA4256

Sponsor How EY can help you manage, scale and optimizing third party risk (SPA4256)

K20-SPA4012

Sponsor How the CIO can lead through difficult times (SPA4012)

K20-BRE2855

Breakout IT Asset Management Panel (Audit & IT Asset) (BRE2855)

K20-DEM1007

Demo ITAM: Save millions on software, hardware, and cloud spend (DEM1007)

K20-DEM1002

Demo ITSM: Extend the self-service experience (DEM1002)

K20-THS3073

Theater Activating your customer community (THS3073)

K20-SPA4006

Sponsor Become Shock Proof: Managing the new reality (SPA4006)

K20-DEM1014

Demo CSM: Jump on customer issues proactively with IT Operations Management (DEM1014)

K20-BRE1780

Breakout 7-Eleven: Digital-enabled to meet the customers' intent (BRE1780)

K20-THS3077

Theater Building out your customer self-service strategy (THS3077)

K20-DEM1022

Demo Reimagine processes as digital workflows (DEM1022)

K20-SPA4622

Sponsor Customer Service Management: POVs, Video (SPA4622)

K20-THS2453

Theater, Sponsor Acorio: Second annual ServiceNow survey: What 425+ customers reveal (THS2453)

K20-SPA4255

Sponsor Intelligent Privacy Automation powered by ServiceNow (SPA4255)

K20-DEM1012

Demo CSM: Up-level the agent experience with AI-driven workspaces (DEM1012)

K20-THS1628

Theater Becoming a Certified Master Architect (THS1628)

K20-SPA4638

Sponsor Accenture Cloud Platform for Government (SPA4638)

K20-SPA4243

Sponsor Assessing CMDB Maturity (SPA4243)

K20-SPA4227

Sponsor Accelerate Service Experience Transformation with Infosys and ServiceNow (SPA4227)

K20-DEM1018

Demo Accelerate Legal Service Delivery (DEM1018)

K20-SPA4025

Sponsor Workforce Experience: POVs, Video, Report, Session (SPA4025)

K20-SPA4626

Sponsor Managing HR service delivery to improve the federal employee experience (SPA4626)

K20-DEM1010

Demo Accelerate Change Management for DevOps (DEM1010)

K20-BRE1171

Breakout What’s new & what’s coming with ITOM Visibility: Discovery and Service Mapping (BRE1171)

K20-SPA4623

Sponsor Managing the Digital Labor lifecycle using a Project Management Office (PMO) (SPA4623)

Showing 801–850 of 881 sessions

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