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Knowledge 2020

881 sessions

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K20-LAB4055

Lab/Workshop Predictive Intelligence Fundamentals and Implementation (Orlando) (LAB4055)

K20-LAB4053

Lab/Workshop Knowledge Management (KM) Fundamentals (LAB4053)

K20-LAB4059

Lab/Workshop Introduction to the Configuration Management Database (CMDB) (LAB4059)

K20-LAB4068

Lab/Workshop Project Portfolio Management (PPM) Fundamentals (LAB4068)

K20-BRE1629

Breakout I want it all! Managing customers demand using ITBM (BRE1629)

K20-BRE2218

Breakout Using Project Portfolio Management to keep your ducks in a row! (BRE2218)

K20-BRE1386

Breakout Supercharge Adoption with Champions (BRE1386)

K20-BRE1209

Breakout Customer Success Center drives real business outcomes (BRE1209)

K20-BRE1758

Breakout Application Portfolio Management: One small step for IT, one giant leap for customer satisfaction (BRE1758)

K20-ACT1045

Activity Margarita mixology (ACT1045)

K20-BRE2946

Breakout Swiss Re: Trailblazing cross-enterprise digital workflows with IntegrationHub (BRE2946)

K20-BRE1594

Breakout Performance Analytics and reporting at the scale of Walmart (BRE1594)

K20-BRE3106

Breakout Introduction to Customer Service Management (BRE3106)

K20-THS1338

Theater Accelerate your time to value with ServiceNow Employee Experience (EX) Packs (THS1338)

K20-KEY4210

Keynote Welcome to Knowledge! (KEY4210)

K20-BRE1589

Breakout Tackling the terror of tech debt (BRE1589)

K20-KEY3382

Keynote Deliver your employees the right digital experiences anywhere (KEY3382)

K20-KEY3383

Keynote Ramp up customer service fast when the unexpected happens (KEY3383)

K20-KEY3381

Keynote Run resilient and highly-productive IT using a single platform (KEY3381)

K20-KEY3384

Keynote Create new workflow apps fast, when your business needs them most (KEY3384)

K20-SPA4548

Sponsor Vonage Contact Center and ServiceNow: Better Together (SPA4548)

K20-SPA4549

Sponsor Vonage: The World’s Most Flexible Cloud Communications Platform In Action (SPA4549)

K20-BRE2384

Breakout, Sponsor Acorio: Future-proof your ServiceNow strategy: How to build a strategic roadmap (BRE2384)

K20-SPA4238

Sponsor Iceberg Networks: Managing Risk through Digital Transformation (SPA4238)

K20-BRE1993

Breakout Intro to ServiceNow Field Service Management (BRE1993)

K20-DEM1016

Demo HRSD: Work from wherever with fewer barriers (DEM1016)

K20-SPA4225

Sponsor Adaptive Security with ServiceNow (SPA4225)

K20-SPA4022

Sponsor Financial Services Industry Solutions: POVs, Video (SPA4022)

K20-DEM1020

Demo Continuous Integration and Continuous Delivery (DEM1020)

K20-SPA4039

Sponsor Finance Close Automation: POV, Video (SPA4039)

K20-DEM1004

Demo ITOM: Get complete full-stack visibility (DEM1004)

K20-BRE2226

Breakout HELP! Where are my assets?! (BRE2226)

K20-BRE2321

Breakout Saab: How to take an Agile HR & IT approach to onboarding and rapidly deliver value (BRE2321)

K20-SPA4682

Sponsor Restarting America: A Framework to Re-Open Business (SPA4682)

K20-BRE3378

Breakout Operational Risk and Resilience: Managing through Disruption (BRE3378)

K20-SPA4628

Sponsor Lifecyle IT investment management to achieve measurable business outcomes (SPA4628)

K20-SPA4272

Sponsor Resiliency in Manufacturing with DXC and ServiceNow (SPA4272)

K20-SPA4029

Sponsor DXC - Leading the Healthcare and Life Sciences Industry (SPA4029)

K20-BRE1925

Breakout Copenhagen City: Boosting productivity for over 45,000 employees using ServiceNow HRSD (BRE1925)

K20-SPA4378

Sponsor DXC Banking & Capital Markets with ServiceNow (SPA4378)

K20-DEM1015

Demo Field Service Management: Manage work orders, parts, and schedules on mobile (DEM1015)

K20-SPA4879

Sponsor CSDM - Not Just Another four letter word! (SPA4879)

K20-DEM1025

Demo Drive mobile app adoption and usage across the enterprise (DEM1025)

K20-BRE1864

Breakout Develop and automate faster: Train teams to build their own workflows in ServiceNow (BRE1864)

K20-SPA4251

Sponsor Designed for Digital: Future Proof IT Operating Models using ServiceNow & IT4IT (SPA4251)

K20-SPA4620

Sponsor Deloitte Service Management for Global Business Services (SPA4620)

K20-SPA3980

Sponsor Delivering the future of work across the enterprise (SPA3980)

K20-SPA3979

Sponsor KPMG Powered Enterprise | Enterprise Service Management (SPA3979)

K20-SPA4231

Sponsor Enhance Service Management with Infosys Enterprise Service Management Café (SPA4231)

K20-THS3085

Theater Employee document management: How to securely manage sensitive employee documents (THS3085)

Showing 751–800 of 881 sessions

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