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Knowledge 2020

881 sessions

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K20-DEM1086

Demo Now Platform: Now on Now - Creating engaging application experiences with Service Portal (DEM1086)

K20-DEM1081

Demo Now Platform: Now on Now - Closing the gap between metrics and action (DEM1081)

K20-BRE1624

Breakout Performance analytics at scale (BRE1624)

K20-LAB4869

Lab/Workshop Event and Flow in Action (LAB4869)

K20-BRE2192

Breakout Patching up: Master vulnerability prioritization and management with security intelligence (BRE2192)

K20-DEM1090

Demo Now Platform: Now on Now - Scaling partner support with Partner Concierge (DEM1090)

K20-THS3206

Theater Enabling your users with customized in-product help (THS3206)

K20-THS3226

Theater Empathy Mapping: Getting to Know Your End Users (THS3226)

K20-THS3224

Theater Driving Insights with Affinity Mapping (THS3224)

K20-DEM1050

Demo Drive greater value with ITSM Pro (DEM1050)

K20-CCB1447

Breakout DevOps for IoT enabled Connected Vehicles using ServiceNow (CCB1447)

K20-DEM1056

Demo Demo: Simplify procurement with automation (DEM1056)

K20-BRE1876

Breakout Delivering an exceptional mobile experience with the ServiceNow Agent App (BRE1876)

K20-THS3072

Theater Delivering an amazing agent experience with Agent Workspace (THS3072)

K20-BRE3047

Breakout Customer panel: Best practices to successfully implement your CMDB (BRE3047)

K20-VID4858

Video ServiceNow releases four apps to help companies return employees to the workplace (VID4858)

K20-DEM1078

Demo CSM: Now on Now - Optimizing self-service with Now Support (DEM1078)

K20-THS3222

Theater Visualizing the Journey (THS3222)

K20-DEM1079

Demo CSM: Now on Now - Delivering support on the go with Now Support, Community, and Case Management (DEM1079)

K20-SPA4816

Sponsor Expectations are growing, complexity is increasing - are you ready? (SPA4816)

K20-DEM1057

Demo Personalize user experiences leveraging the power of the Now Platform (DEM1057)

K20-BRE1063

Breakout Now on Now: Delivering 40% of HR and IT requests with automated self-service (BRE1063)

K20-THS3227

Theater User Experience Best Practices / Design Thinking: How to Create Awesome Experiences Your Users will Love (THS3227)

K20-DEM1084

Demo Now Platform: Now on Now - Streamlining our Automated Test Framework (ATF) (DEM1084)

K20-BRE1070

Breakout Now on Now: Healthy CMDB governance delivers 94% automated change approvals (BRE1070)

K20-DEM1088

Demo Now Platform: Now on Now - Streamlining the deal registration process (DEM1088)

K20-LAB2974

Lab/Workshop Resolve customer issues faster with Advanced Work Assignment and Agent Workspace (LAB2974)

K20-BRE2532

Breakout Rollout of ServiceNow's Vulnerability Response with Qualys integration in 90 days (BRE2532)

K20-THS3100

Theater The Next Gen, Human-Focused HR Agent Experience (THS3100)

K20-DEM1054

Demo Fix customer issues fast with Knowledge Management (DEM1054)

K20-BRE1094

Breakout Now on Now: Knowledge-Centered Service allow agents to resolve issues 50% faster (BRE1094)

K20-DEM1100

Demo Now Platform: Now on Now - Machine learning for everyday work (DEM1100)

K20-DEM1077

Demo Now on Now - Simplifying and optimizing processes with Legal Service Delivery (DEM1077)

K20-THS1315

Theater Now on Now: How ServiceNow reduced its technical debt by 56% using Healthscan (THS1315)

K20-LAB1246

Lab/Workshop Get started with Mobile Studio (LAB1246)

K20-DEM1073

Demo GRC: Now on Now - Achieving success with Audit and Compliance Program Management (DEM1073)

K20-DEM1072

Demo GRC: Now on Now - Scaling with Continuous Control Monitoring (DEM1072)

K20-DEM1060

Demo ITSM: Now on Now - Resolving incidents on the go with Mobile Agent (DEM1060)

K20-LAB1125

Lab/Workshop Achieve continual service improvement with Performance Analytics (LAB1125)

K20-DEM1052

Demo GRC: Realize the value of threat assessments with Business Continuity Management (DEM1052)

K20-CCB3372

Breakout HackSnack - IoT DevOps (CCB3372)

K20-THS1092

Theater Now on Now: Enterprise GRC Part 2 -SOX Deep Dive, Real-time Controls Management (THS1092)

K20-THS3079

Theater Keeping your finger on the pulse of customer service with Performance Analytics (THS3079)

K20-DEM1061

Demo ITSM: Now on Now - Accelerating major incident response and communication (DEM1061)

K20-LAB4870

Lab/Workshop Knowledge Management (KM) Implementation: Admin, Portals, and KCS (LAB4870)

K20-CCB3367

Breakout HackSnack - LiquorBot (CCB3367)

K20-THS3139

Theater Unleashing the 5G Value (THS3139)

K20-DEM1065

Demo ITOM: Now on Now - Increasing efficiency with Service Mapping and Operator Workspace (DEM1065)

K20-THS1307

Theater Now on Now: Avoiding the noise. Targeted notifications with Agent Mobile in Orlando (THS1307)

K20-THS1328

Theater Now on Now: Build Virtual Agent conversations 5x faster (THS1328)

Showing 501–550 of 881 sessions

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