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Knowledge 2020

881 sessions

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K20-ACT2100

Activity Meetup: Community MVP and ServiceNow Sr. Developer Evangelist, Chuck Tomasi - shares tips to how to become a subject matter expert (ACT2100)

K20-BRE1060

Breakout Now on Now: Using ITBM to increase on time delivery by 19% and on budget by 50% (BRE1060)

K20-DEM1059

Demo ITSM: Now on Now - Enhancing employee engagement with Agent Chat (DEM1059)

K20-BRE1319

Breakout Now on Now: HR Ops increases productivity 149%, but what about the experience? (BRE1319)

K20-THS1337

Theater Now on Now: Improve QA productivity by 32% with Agile, ATF, DevOps, and PA (THS1337)

K20-THS1309

Theater Now on Now: Improve self-service by 50% using our Digital Framework (THS1309)

K20-LAB4871

Lab/Workshop Software Asset Management: Integration with SCCM for Reclamation and Distribution (LAB4871)

K20-THS1323

Theater Now on Now: How we migrated SAP to the Cloud 3X faster with the Now platform (THS1323)

K20-THS1073

Theater Now on Now: See L1 productivity increase 40% with ITSM Pro’s Virtual Agent (THS1073)

K20-BRE1059

Breakout Now on Now: Resolve 50% of L1 support issues through self-service automation (BRE1059)

K20-BRE1324

Breakout Now on Now: Reduce patching cycles by 75% with CMDB and Vulnerability Response (BRE1324)

K20-THS2733

Theater Upskilling the Humans of DevOps: Results from the 2019 Report (THS2733)

K20-THS1072

Theater Now on Now: Reclaim $1 million in Opex from your software budget using SAM (THS1072)

K20-THS1335

Theater Now on Now: Problem Management RCA and remediation reduce open tickets by 75% (THS1335)

K20-LAB4866

Lab/Workshop Audit Management Implementation (Orlando) (LAB4866)

K20-THS1312

Theater Now on Now: Our hands-on approach to building Natural Language Models (THS1312)

K20-BRE1065

Breakout Now on Now: Our continuous integration development journey using ServiceNow DevOps (BRE1065)

K20-DEM1101

Demo Now on Now: Optimizing Now Mobile across the employee ecosystem (DEM1101)

K20-THS1321

Theater Now on Now: Operator workspace and service maps increase team efficiency by 23% (THS1321)

K20-THS1062

Theater Now on Now: How IT Ops stopped being reactive and saved 35k hours a year (THS1062)

K20-BRE1067

Breakout Now on Now: Moving AIOps from buzzword to reality with 99% noise reduction (BRE1067)

K20-BRE2505

Breakout The future of intelligent security operations (BRE2505)

K20-BRE1066

Breakout Now on Now: Creating products on the Now Platform® to drive company growth (BRE1066)

K20-DEM1062

Demo ITSM: Now on Now - Improving problem management governance (DEM1062)

K20-BRE1064

Breakout Now on Now: Make Analytics actionable using Workflows (BRE1064)

K20-THS1306

Theater Now on Now: Major Incident Management assemble teams and comms in 20 minutes (THS1306)

K20-DEM1085

Demo Now Platform: Now on Now - Accelerating delegated development for citizen developers (DEM1085)

K20-BRE1366

Breakout Now on Now: Developing business continuity plans for Customer Support (BRE1366)

K20-BRE1076

Breakout Now on Now: Automated SecOps enable 20% Faster response and 50% cost reduction (BRE1076)

K20-DEM1083

Demo Now on Now: Accelerating our DevOps with Studio, Github, Jenkins, and CICD (DEM1083)

K20-THS1294

Theater Now on Now: 98% employee satisfaction with personalized experiences (THS1294)

K20-THS1069

Theater Now on Now: 50% higher employee engagement with persona-based mobile experience (THS1069)

K20-THS1314

Theater Now on Now: Improved performance by 12x through IDR and Platform Best Practices (THS1314)

K20-THS3200

Theater How to Elevate your Service Experiences with Effective Problem Statements (THS3200)

K20-DEM1053

Demo Help your GRC program thrive with new capabilities in Orlando (DEM1053)

K20-CCB3371

Breakout HackSnack - ServiceBot (CCB3371)

K20-DEM1102

Demo Now Platform: Now on Now - Creating intelligent chatbot conversations with Virtual Agent (DEM1102)

K20-THS3071

Theater Making proactive service possible with Customer Service Management (THS3071)

K20-BRE3240

Breakout Dynamically isolate a security breach within seconds - before it becomes a headline (BRE3240)

K20-DEM1096

Demo Now Platform: Now on Now - Delivering an integrated digital workplace solution (DEM1096)

K20-DEM1091

Demo Now Platform: Now on Now - Digitizing business processes using Flow Designer (DEM1091)

K20-DEM1097

Demo Now Platform: Now on Now - Driving service automation using IntegrationHub (DEM1097)

K20-DEM1092

Demo Now Platform: Now on Now - Efficiently collecting accounts with AR Case Management (DEM1092)

K20-THS1329

Theater Now on Now: Streamlining IT Operations with ITOM and ITSM reduces P1's by 58% (THS1329)

K20-DEM1089

Demo Now Platform: Now on Now - Elevating the experience and supporting customers with Now Learning (DEM1089)

K20-DEM1094

Demo Now Platform: Now on Now - Enhancing the experience around conference room booking (DEM1094)

K20-DEM1095

Demo Now Platform: Now on Now - Increasing productivity with integrated approvals (DEM1095)

K20-LAB2972

Lab/Workshop Align Business and Drive Technology Decision Making with Application Portfolio Management (LAB2972)

K20-BRE3765

Breakout Managing Safe Return to Workplace with ServiceNow Employee Workflows (BRE3765)

K20-DEM1071

Demo Now on Now - Protecting against phishing with Security Incident Response (DEM1071)

Showing 451–500 of 881 sessions

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