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Now Assist in Virtual Agent was released in November 2023\. As mentioned in this article: [Now Assist in Virtual Agent - What's New, what's different, and what's coming!](https://www.servicenow.com/community/tkb/workflowpage/tkb-id/virtual-agent-kb/article-...
As of Washington GA: With the Virtual Agent, users can order catalog items within a conversation without opening a separate catalog window. This enables users to get the items ...
ServiceNow recognizes the importance of responsible AI development. See the attached to learn more about the following Guidelines: Human-Centered Inclusive Transparency Acc...
 (Washington DC release) ...
 In the Vancouver release...
Do you like the [Issue Auto-Resolution (IAR) feature](https://docs.servicenow.com/bundle/utah-it-service-management/page/product/itsm-virtual-agent/concept/itsm-va-auto-resoluti...
all right let&39;s go ahead and get started again thank you all for joining the week bi-weekly conversational interfaces Academy as always uh feel free to visit our virtual ...
At K23 we'll also be announcing our plans for Generative AI + Now Platform! After watching the announcement keynotes, check out all the related sessions. \I'll be there! [ In the Utah release, we...
In the Tokyo release, you can use the new Form Content Popup Topic Block to show a form that users can fill out outside the Virtual Agent. This is a good alternative to having u...
Definitions for some of the metrics found in the Conversational Analytics Dashboard. . For the most recen...
For the Vancouver release: we now provide new tools to separate your conversations between multiple portals for an improved user experience. See the documentation for setting "p...
Virtual Agent FAQs As of the Vancouver release Table of contents: 1. Getting started with ServiceNow Virtual Agent 2. Virtual Agent Designer and conversations 3. Virtual Age...
 Breaking News!: Startin...
 Breaking News!: Startin...
