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This article is to implement two levels of approval sequentially during authorize phase for a change request as part of change management process. Code : [anilvaranasi/Custom-CHG-Approval](https://github.com/anilvaranasi/Custom-CHG-Approval) _Normal chang...
SLA configuration can get a little complex when service based SLAs need to be configured, this scoped app is meant to simplify such configuration by making use of decision table...
Are you struggling to manage large and complex topics in your virtual agent designer? Discover how GML (Graph Modeling Language) can revolutionize the way you visualize and opti...
Powershell script -> Simple text file with content provided as input \ Eg. User name="admin", Password="admin" for this code sample. $user = "admin" $pass = "HYby5KaPud4g" Bui...
\\Streamlining Life Cycle Event Analysis: A Game-Changing Script\\ As anyone who has worked with life cycle events knows, analyzing the complex web of activity sets, activities...
Now Assist is GENAI capability from ServiceNow which is natively available in the platform it is available for ITSM, HRSD, CSM and code generation. This article covers data mode...
Unlock the Power of Generative AI with Now Assist! Discover how ServiceNow’s Now Assist, a cutting-edge GENAI capability, seamlessly integrates into ITSM, HRSD, CSM, and code g...
Now Assist is GENAI capability from ServiceNow which is natively available in the platform it is available for ITSM, HRSD, CSM and code generation. This article covers data mode...
<P>This solution provides a detailed walkthrough of various stages involved in creation of notification card on teams bot right from how its triggered to how the JSON is built a...
<P>10 min challenge.</P> <P>Integrate ServiceNow with LLM model in less than 10 mins and see it in action by chatting with virtual agent.</P>
In today’s fast-paced digital world, having quick and efficient access to information and support is crucial. ServiceNow’s GENAI Chat Assistant is here to revolutionize the way ...
In today’s fast-paced digital landscape, integrating artificial intelligence (AI) into your workflows can significantly enhance efficiency and innovation. One exciting applicati...
Example Fix script on Incident : var grInc = new GlideRecord('incident'); incSysId = '6be681e4334092107915af255d5c7b4a'; var servceId = grInc.business\_service.toString(); v...
ServiceNow GENAI solution using Ollama API _Code :_ [_anilvaranasi/ollamaIntegration (github.com)_](https://github.com/anilvaranasi/ollamaIntegration) Ollama provides a way to...
Proivision watsonx instance <https://eu-de.dataplatform.cloud.ibm.com/registration/stepone?context=wx&preselect%5Fregion=true> Create a API key <https://cloud.ibm.com/iam> ...
On a given ServiceNow instance generally you will have lot of event rules, but did you ever wonder how many of them are actually used for event processing on daily basis. In th...
Installing ACC using a system user or admin user may sometimes get a push back, hence in this video I attempt to install ACC using a non admin local standard user How to instal...
ServiceNow Key Management Framework \[ sn\_kmf \] Below is the awesomenow creativeworks design model of above app Data Model : 