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NJP
Import · over 2 years ago

40. When a journal entry is created (work notes) multiple tables are updated

Did you know that a journal field is a special type of field which actually saves data on various other tables. When inserting a journal entry all of the following tables are affected: sys\_journal\_field sysevent sys\_audit sys\_history\_set sys\_us...

Import · over 2 years ago

39. Read-only Role

Did you know: You can assign a user the snc\_read\_only role and it will make everything which they can already access become read only. This role does not function by itself a...

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Import · over 2 years ago

37. Transfer an HR Case

The sn\_hr\_core.transfer\_case.ignored\_fields sys property can be set with fields that are not copied in an HR case transfer. Example :-

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Import · over 2 years ago

RaptorDB

See how RaptorDB impacts the ServiceNow Environment

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Import · over 2 years ago

32. Alternative to getRowCount

You can do the following GlideQuery for a simple aggregate count and this can be an alternative to getRowCount. new GlideQuery.parse(‘incident’,’active=true^priority=3').count()

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Import · over 2 years ago

31. XSS Prevention Property

Cross-Site Scripting (XSS) is a security vulnerability that can occur in web applications and allows an attacker to inject malicious code into a web page that is viewed by other...

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Import · over 2 years ago

30. Mass Deletion of Table Records

Navigate: Automated Test Framework > Administration > Table Cleanup Click New Tablename: <table to delete records> Age in seconds: 1 day’s worth of seconds (60x60x24 = 86400...

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Import · over 2 years ago

29. Virtual Machine Utils

VMUtils is a class in the ServiceNow system that offers utility functions for discovering and provisioning virtual machines. This class comes in handy for system administrators ...

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Import · over 2 years ago

26. Scripted Reports

Do you know how to call a script in the reports and why? There are multiple scenarios which we can not perform by the simple filters in the reports. Example: Show all the surv...

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Import · over 2 years ago

22. GlideSystemRunLevelAPI

ServiceNow provides a GlideSystemRunLevel API which allows applications to manage and control their operational state based on the current system run level. The system run level...

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Import · over 2 years ago

25. Interactive filter with Reports

So here’s a little tip about ServiceNow reports and dashboards! Let’s say you have a requirement for displaying a report within multiple tabs on a dashboard or homepage based o...

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Import · over 2 years ago

24. Shortcut for Record Producer Creation

Create Record Producer in just 2 minutes: 1 — Navigate to the target table definition. 2 — Click on the “Add to Service Catalog” related link. 3 — Select the fields you wish ...

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Import · over 2 years ago

21. Stop processing of an inbound action

You can stop processing of an inbound action using script. Use case — Customer has a requirement that when an email is sent to ServiceNow from a particular email address, no ca...

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