ServiceNow News
71 items
In this installment of the Process Mining Academy we focus on how to empower more people in the organization with Process Mining insights by embedding process mining insights and improvement opport...
Process Mining Academy #24-Extending the reach of Process Mining insights through Platform Analytics
Import
·
over 2 years
www.servicenow.com
cache
“The whole is greater than the sum of it’s parts” – Aristotle
One of the advantages to doing anything on the ServiceNow platform is that you have an ever growing landscape of capabilities at your ...
ServiceNow Process Mining for SAP using ERP Canvas and Flow Designer
Import
·
over 2 years
www.servicenow.com
cache
This post is part of the Process Mining Use Case Series where we’ll focus on different techniques to identify process inefficiencies, non-conformant activities, and improvement opportunities. These...
How to use Process Mining to analyze the impact of a process change
Import
·
over 2 years
www.servicenow.com
cache
In this installment of the Process Mining Academy we review the Process Mining enhancements in the Washington D.C. release.
From an overarching product perspective we are focused on accelerating ...
Process Mining Academy #23 - What's new for Process Mining in the Washington D.C. release
Import
·
over 2 years
www.servicenow.com
cache
For each ServiceNow release, I explore the city it is named after and attempt to draw parallels to our Process Mining enhancements. With Washington D.C., the connection is evident without research ...
What's new for Process Mining in the Washington D.C. release
Import
·
over 2 years
www.servicenow.com
cache
Process Mining Academy #22 - Process Mining for Creator Workflows (App Engine)
Import
·
over 2 years
www.servicenow.com
_Location, Location, Location_
I’m sure many of you are familiar with that refrain. In real estate that mantra means that even if homes are the same size and have many of the same (or identical fe...
Benefits of deploying Process Mining in a Production instance vs a lower environment
Import
·
over 2 years
www.servicenow.com
cache
In this installment of the Process Mining Academy we focus on Multi-dimensional Process Maps. Many workflows are a series of interconnected processes and in order to understand where the inefficien...
Process Mining Academy #21 - Multi-dimensional Process Maps
Import
·
over 2 years
www.servicenow.com
cache
This post is part of the Process Mining Use Case Series where we’ll focus on different techniques to identify process inefficiencies, non-conformant activities, and improvement opportunities. These...
How to use Process Mining to identify Approval bottlenecks on Requested Items
Import
·
almost 3 years
www.servicenow.com
cache
One of our missions with ServiceNow’s Process Mining solution is to provide end to end visibility into all processes whether they be running on the ServiceNow or not. With each release we take anot...
What workflows/processes is ServiceNow Process Mining available for?
Import
·
almost 3 years
www.servicenow.com
cache
Process Mining Academy #19 - Process Mining for External Data
Import
·
almost 3 years
www.servicenow.com
This post is part of the Process Mining Use Case Series where we’ll focus on different techniques to identify process inefficiencies, non-conformant activities, and improvement opportunities. These...
How to use Process Mining to do On Hold Reason analysis
Import
·
almost 3 years
www.servicenow.com
cache
Process Mining Academy #18 - Process Mining for Strategic Portfolio Management
Import
·
almost 3 years
www.servicenow.com
Process Mining Academy #17 - What's new for Process Mining in the Vancouver release
Import
·
about 3 years
www.servicenow.com
With every ServiceNow release, I like to l...
What’s New for Process Mining (formerly Process Optimization) in the Vancouver Release
Import
·
about 3 years
www.servicenow.com
cache
This post is part of the Process Optimization Use Case Series where we’ll focus on different techniques to identify process inefficiencies, non-conformant activities, and improvement opportunities....
How to use Process Optimization to analyze reprioritized work
Import
·
about 3 years
www.servicenow.com
cache
Process Optimization Academy #16 - Using the Process Mining Histogram
Import
·
about 3 years
www.servicenow.com
Process Optimization Academy #15 - Performance Analytics Templates
Import
·
about 3 years
www.servicenow.com
This post is part of the Process Optimization Use Case Series where we’ll focus on different techniques to identify process inefficiencies, non-conformant activities, and improvement opportunities....
How to use Process Optimization to analyze work that takes longer to route than resolve
Import
·
about 3 years
www.servicenow.com
cache
_"Am I ready for Process Mining?”_
_“When should I start using Process Mining?”_
I am asked these question or some slight variation of them on a regular basis.
The simple answer is YES and N...
Am I Ready for Process Mining (formerly known as Process Optimization)?
Import
·
over 3 years
www.servicenow.com
cache
Process Optimization Academy #14 - Understanding Root Cause Analysis
Import
·
over 3 years
www.servicenow.com
This post is part of the Process Optimization Use Case Series where we’ll focus on different techniques to identify process inefficiencies, non-conformant activities, and improvement opportunities....
How to use Process Optimization to do SLA Breach Analysis
Import
·
over 3 years
www.servicenow.com
cache
ChatGPT is everywhere.
It’s a topic of conversation with colleagues, customers, and partners. It’s all over my Twitter and LinkedIn feeds. It’s on at least one segment of the news broadcast every...
What is Process Mining? Explained by ChatGPT as Famous Real and Fictional Characters
Import
·
over 3 years
www.servicenow.com
cache