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Join Christina Park and Ashley Snyder to learn how to govern and configure model providers for AI Agents and Now Assist skills. This session explores capabilities designed to answer that question: Model Provider governance in AI Control Tower, for centrally...
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For an overview on how you can protect sensitive data when using AI Agents and Now Assist, see this video: Q: Why is sensitive data masking important when using ServiceNow's ge...
Hello everyone! This is going to be a series on foundational terminology and concepts when it comes to LLMs. I thought it would be a good idea to take these ideas from the larg...
Artificial Intelligence (AI) is reshaping industries and daily life, powering innovations from virtual assistants to medical diagnostics. For ServiceNow customers and developers...
What is Now Assist Guardian? Trustworthy and responsible AI empowers customers and participants in the AI lifecycle to make informed decisions. NowAssist Guardian is a built-in...
What is native translation and how is it different from dynamic translation? Native translation uses a multilingual LLM that is designed to understand and generate output (text...
This FAQ is intended for informational purposes and is subject to change. For specific questions on Now Assist products and data handling/security for the Now LLM Service, we en...
Q: Is sentiment analysis available for use with ITSM; we want survey inputs to run by sentiment analysis but we were told by ServiceNow that for sentiment analysis we need other...
At ServiceNow, we are committed to creating AI technology that is human-centered, inclusive, transparent, and accountable. One way we achieve this is through the use of [model c...
This article serves as a quick primer on the differences between ServiceNow Knowledge Management and ServiceNow Document Management. For more information on each product's featu...
[](https://www.servicenow.com/now-platform/latest-release.html)
The latest [AI Academy](https://www.servicenow.com/community/ai-intelligence-articles/ai-academy/ta-p/2522624) session has been posted on Now Assist in Knowledge Management. If ...
The latest [AI Academy](https://www.servicenow.com/community/ai-intelligence-articles/ai-academy/ta-p/2522624) session has been posted on Now Assist in Knowledge Management. If ...
[](https://www.servicenow.com/now-platform/latest-release.html)
You may have read in our [Washington DC release notes](https://docs.servicenow.com/bundle/washingtondc-release-notes/page/release-notes/now-platform-capabilities/knowledge-manag...
Thank you everyone, our 20 slots filled up within a day. I appreciate this community's willingness to share and engage in research. I'm leaving this post up to reduce confusion ...
