Introducing the ITOM MCP Server for Distributed Teams
ServiceNow Community
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Oct 27, 2026
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video
Discover how the ServiceNow ITOM MCP Server brings AI assistants and agents closer to IT operations. Learn what MCP is, explore ITOM use cases, and see how AI experiences can connect with ServiceNow ITOM. MCP (Model Context Protocol) is an open standard that enables AI assistants to securely connect to business systems and take action. With the ITOM MCP Server, teams can bring ServiceNow ITOM capabilities into the AI tools they already use, while keeping ServiceNow governance in the loop. Who is this for? ServiceNow customers exploring how AI assistants and agents can help transform IT operations.
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