Welcome to Process Mining in Minutes , a video series covering real use cases across ServiceNow agentic and deterministic workflows. Each minute is focused on a single outcome and built around how Process Mining actually gets used in the real world.

Order management KPIs rarely miss all at once. They drift, and by the time the dashboard turns red, the cause is already buried in the process. Process Mining shows what is really driving OTIF, cycle time, and straight through processing, so you can fix the cause instead of chasing the symptom.