Riya Kapoor and Sujan Dutta walk through the Needs Review tab, added to intelligent approval in the September release. If the policy or knowledge base article behind an approval is updated, publishing stops and the approval waits for a review. Pull in the latest policy or article, then set up the intelligent approval again so decisions follow the current rules. To know more about the Intelligent Approvals: https://www.servicenow.com/community/developer-passport-blog/intelligent-approvals-in-the-servicenow-brazil-release-developer/ba-p/3599714