Customer success: How Takeda built its AI journey on trust
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Oct 05, 2026
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The ServiceNow AI Pacesetter Innovation Awards recognize customers who turn their AI ambition into action—backed by a clear vision, unified data, and strong governance. Congratulations to this month’s featured customer from the 2026 winning cohort, Takeda.
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https://www.servicenow.com/community/servicenow-otto-blog/customer-success-how-takeda-built-its-ai-journey-on-trust/ba-p/3607412