Hello SNUG Members!

 

ServiceNow is excited to be hosting the in-person Minnesota SNUG Live + Optional Pre-SNUG Workshop on November 18th, 2026 in Minneapolis with AHEAD & Dynatrace!

 

This meeting will feature an exciting agenda of user speakers, updates from ServiceNow experts, and community discussions with peers. The agenda is in development, so check back for more details.

 

SNUG meetings are one of the best ways to learn from and collaborate with other ServiceNow customers.  Whether you are new to ServiceNow or a long-time customer, SNUG meetings will help you on your journey.  

 

Join us at the SNUG to: 

· Get valuable tips and learn best practices  

· Hear important updates from ServiceNow   

· Network and collaborate with your peers  

 

You will have the opportunity to network with your peers during breaks, lunch, and afternoon networking.

 

AGENDA (tentative-subject to change)

• 9:00am  Doors Open, Breakfast Served  

• 9:30am – 11:30am  Lab: TBC

• 11:30am – 12:00pm  SNUG Registration, Lunch and Networking  

• 12:00pm – 12:10pm  Welcome & Agenda Review  

• 12:10pm – 12:40pm  What's New in ServiceNow Brazil Release 

• 12:40pm – 1:10pm  Customer Presentation, (TBC)

• 1:10pm – 1:20pm  Break 

• 1:20pm – 2:10pm  Partner Presentation  

• 2:10pm – 2:40pm  ServiceNow Presentation

• 2:30pm – 3:00pm  Birds of a Feather (Industry) 

• 3:00pm – 3:25pm  Customer Presentation, TBC

• 3:25pm – 3:30pm  Wrap-Up 

• 3:30pm – 4:30pm  Networking Reception 

 

Get ready to leave energized to make work, work better!

Register now to secure your space and keep updated as the agenda grows!

 

We look forward to seeing you there!

 

**To ensure selected partner sponsors receive the most value from their SNUG event investment, we ask that non-sponsoring partners not attend events. At any time before or during an event, a non-sponsoring partner may be asked by a member of the SNUG steering committee to not attend or leave a SNUG meeting. Our guidelines are intended to ensure partner sponsors and customers get the most value from participating in SNUGs.