We're excited to announce that a refreshed Sales CRM on-demand training library is now live on ServiceNow University (SNU) and aligned through the Australia release.

This new learning experience brings together 52 micro-learning and course modules organized under a dedicated Sales CRM learning path , helping learners quickly find relevant training across:

• Sales Automation (SFA)
• Configure, Price, Quote (CPQ)
• Order Management (OM)

Each learning path includes bite-sized micro-learning modules and curated course collections designed to support your Sales CRM learning journey, whether you're new to the solutions or looking to deepen your expertise.

This launch represents Phase 1 of our broader Sales CRM training strategy, with additional content and learning paths planned in the months ahead.

👉 Get started today:

Explore the Sales CRM Learning Path in ServiceNow University

Here is also a quick reference summary outlining the course's structure & contents.