Governance, Risk, and Compliance | Configure approvals for a workflow
ServiceNow Documentation
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Sep 30, 2026
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video
Attach approvals to a workflow so issues or remediation tasks require approval before certain actions can be completed. Before you begin An approval configuration record must already exist for the approval that you want to attach. See Set up an approval configuration record. Role required: sn_grc_issue_mgmt.issue_workflow_admin About this task An approval can apply to an issue or to a remediation task. A State Change approval prevents an issue from progressing beyond a specified state until the approval is granted. A Due Date Extension approval is used when a due date extension request requires approval and is not associated with a specific workflow state. For more information, see: ServiceNow product documentation: https://www.servicenow.com/docs/r/governance-risk-compliance/grc-common-functions/configure-approvals-for-a-workflow.html ServiceNow Training and Certification: http://www.servicenow.com/services/training-and-certification.html ServiceNow Community: https://community.servicenow.com/community ServiceNow Insights Podcast: https://www.youtube.com/playlist?list=PLCOmiTb5WX3qvGq7Cp3o2KkCiplJyqQOK
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